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Air Freight Operations Analyst – Inland
DMS LOGISTICS. Manage and coordinate the operational and financial aspects of international road transport supporting DMS’s freight transportation operations across Europe .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing international road transport operations, including supplier management, cost control, and compliance with service-level agreements. Proficient in optimizing logistics processes and analyzing financial performance metrics to enhance operational efficiency.
Highest-signal resume keywords
International Road Transport ManagementSupplier ManagementCost Control and AnalysisLogistics Operations CoordinationKPI Monitoring and Optimization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Freight ForwardingImport and Export ProcessesIncoterms KnowledgeInvoice ValidationClaims ManagementTransport Cost ManagementPerformance Indicator AnalysisProcess OptimizationContinuous ImprovementNegotiation of Transport Rates
Soft Skills
CommunicationProblem-SolvingCollaborationAnalytical ThinkingRoot-Cause Analysis
Industry Keywords
International LogisticsEuropean Road Freight TransportService-Level AgreementsOperational WorkflowsFinancial Discrepancies
About the role
Key responsibilities & impact- Manage and coordinate the operational and financial aspects of international road transport supporting DMS’s freight transportation operations across Europe
- Plan, coordinate, and monitor inland transport operations across multiple European countries, from service procurement through final delivery of goods
- Manage transport service providers, monitoring quality, competitiveness, and compliance with agreed service-level agreements (SLAs)
- Review, validate, and approve supplier invoices, ensuring accurate application of rates and control of operating costs
- Manage claims, billing discrepancies, and non-compliance issues
- Maintain regular communication with carriers, agents, and internal teams, ensuring shipment traceability, status updates, and adherence to deadlines
- Identify and resolve operational incidents, conduct root-cause analyses, and implement corrective and preventive actions
- Collaborate with the Finance Department on cost analysis, invoice reconciliation, and resolution of financial discrepancies
- Monitor operational and financial KPIs, identifying opportunities to optimize costs, productivity, and supplier performance
- Contribute to the optimization and standardization of procedures, implementation of improvements, and development of new operational workflows
- Work with Operations, Pricing, Sales, and international partner teams to ensure service quality and customer satisfaction
Requirements
What you’ll need- Bachelor’s degree in International Trade, International Relations, Business Administration, Logistics, Industrial Engineering and Management, or a related field
- At least 3 years of professional experience in freight-forwarding companies, international logistics, or international road transport (Inland Europe)
- Experience coordinating international road transport, managing suppliers, and monitoring logistics operations
- Knowledge of import and export processes, Incoterms, and international trade documentation
- Experience reviewing and validating invoices, controlling transport costs, managing claims, resolving financial discrepancies, and working with international suppliers
- Reside in Lisbon, Portugal
- Previous experience in Inland Europe operations, preferably within a freight-forwarding company
- Knowledge of the European road freight transport market and applicable legislation and regulations
- Experience negotiating transport rates, procuring services, and evaluating carrier performance
- Knowledge of performance indicators (KPIs), operating-cost analysis, process optimization, and continuous improvement
- Intermediate proficiency in German, French, Dutch, or another European language
Benefits
Comp & perks- Hybrid working model
- University partnerships
- Ongoing training and professional development
- Career development and performance management plan
- Genuine opportunities for career growth