DMS LOGISTICS

Accounting Manager

• Team leadership and people management
• Interaction with the foreign exchange market
• Relationship management with international market partners
• Supplier management to ensure compliance with agreed terms
• Organization of payments, cash flows, and accounts receivable

Accounting Team Leader

Customer Support

• Coordinate air import shipments
• Provide customers with all relevant updates by email and through the system, keeping them informed of the process status
• Ensure process completion based on information available in Brazilian Federal Revenue Service systems
• Release the process to the Finance team in the system so billing can proceed
• Review the origin agent’s invoice based on negotiated terms for subsequent foreign exchange settlement
• Monitor cargo pickup, import, and export operations
• Verify documentation in each country
• Identify and develop solutions for potential nonconformities in collaboration with the customer

Customer Care Operations

Operations

• Serve as a technical reference for Control Tower operations, contributing critical analysis and solutions for highly complex logistics processes
• Execute and monitor all stages of the international logistics flow end to end, with a particular focus on air freight shipments and AOG requirements
• Conduct continuous follow-up with suppliers, agents, carriers, and other partners to ensure compliance with deadlines and operational requirements
• Identify operational risks and proactively mitigate failures by proposing process improvements
• Ensure the accuracy and timely updating of information in systems and BI tools, contributing suggestions for improvements and automation
• Participate in meetings with internal departments and partner teams to align processes, provide status updates, and resolve operational issues
• Support the team in reviewing and validating documents such as invoices, packing lists, HAWB/HBLs, checklists, and compliance reports
• Ensure shipments remain compliant with customer requirements, including technical specifications, deadlines, documentation, and performance monitoring
• Report operational deviations, system-related issues, and improvement opportunities to the Team Leader

Control Tower Analyst – Special Operations

• Manage and develop the Control Tower team through 1:1 meetings, feedback, and performance reviews
• Work strategically with the department head to define operational strategies
• Guide, monitor, train, and motivate the team to achieve targets and results
• Report departmental issues, solutions, ideas, projects, and results to the department head
• Participate in cross-functional meetings with other DMS leaders
• Monitor the company’s BI tools and contribute to process improvement and automation
• Create job descriptions for team positions and hire or terminate employees when necessary
• Ensure the execution of the client’s logistics activities, including order management, freight transportation, pickup, warehousing, customs clearance, and final delivery
• Maintain communication with leaders, suppliers, carriers, customs brokers, and other partners
• Manage analyses of operational data and metrics to identify improvements and implement corrective actions
• Ensure on-time customer service at every stage and provide customized control and performance-monitoring tools

Control Tower Team Leader – Special Operations

Financial Planning and Analysis

• Apply negotiation techniques to resolve overdue receivables and improve processes
• Issue accurate invoices on time
• Monitor the settlement of invoices and payments
• Manage deadlines with domestic and international clients
• Manage and prepare cash flow projections based on future receivables versus upcoming expenses
• Prepare daily and monthly billing reports, as well as projections comparing expected and actual billing
• Respond to client inquiries regarding invoices, amount discrepancies, and requests for duplicate copies
• Conduct financial analyses to support credit approval for new business

Financial Analyst

• Perform bank reconciliations and support cash flow and treasury management
• Ensure the accurate classification of revenue, expenses, and costs in accordance with Brazilian accounting standards (CPC/IFRS)
• Assist with the month-end close
• Critically analyze the income statement, balance sheet, and cash flow statement, identifying operational variances
• Validate withholding tax on invoices for services and products
• Consider aspects of Brazil’s tax reform and ensure compliance with tax obligations
• Support the collection of information for the calculation of direct and indirect taxes
• Ensure the proper utilization of eligible tax credits

• Monitor supplier invoices pending payment
• Enter invoices into the relevant systems
• Process invoice settlements in the system and monitor outstanding invoices, coordinating the necessary follow-up with the responsible departments
• Reconcile payment returns and transactions
• Register customers and organize the company’s financial documentation
• Work in the Finance department, responsible for managing domestic and international financial transactions, including supplier payments, bank reconciliation, tax analysis, and customer receivables

Accounting Team Leader

Customer Care Operations

Control Tower Analyst – Special Operations

Control Tower Team Leader – Special Operations

Financial Analyst

Financial Analyst

Financial Assistant