Control Tower Analyst – Special Operations

DMS LOGISTICS

. Serve as a technical reference for Control Tower operations, contributing critical analysis and solutions for highly complex logistics processes .

Posted 9/29/2026full-timeRio de Janeiro • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in international logistics operations, particularly in air freight, with a strong focus on compliance, process improvement, and effective communication with stakeholders. Proficient in utilizing BI tools and Excel for data management and operational analysis.

Highest-signal resume keywords

International Logistics OperationsAir Freight CoordinationProcess ImprovementExcel ProficiencySupplier and Carrier Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics Process AnalysisShipment TrackingCustoms Clearance CoordinationOperational Risk MitigationDocument Validation

Soft Skills

Effective CommunicationProblem-SolvingTeam Collaboration

Tools & Technologies

BI ToolsExcel

Industry Keywords

AOG RequirementsForeign TradeInternational Shipment CoordinationCompliance Monitoring

About the role

Key responsibilities & impact

Serve as a technical reference for Control Tower operations, contributing critical analysis and solutions for highly complex logistics processes
Execute and monitor all stages of the international logistics flow end to end, with a particular focus on air freight shipments and AOG requirements
Conduct continuous follow-up with suppliers, agents, carriers, and other partners to ensure compliance with deadlines and operational requirements
Identify operational risks and proactively mitigate failures by proposing process improvements
Ensure the accuracy and timely updating of information in systems and BI tools, contributing suggestions for improvements and automation
Participate in meetings with internal departments and partner teams to align processes, provide status updates, and resolve operational issues
Support the team in reviewing and validating documents such as invoices, packing lists, HAWB/HBLs, checklists, and compliance reports
Ensure shipments remain compliant with customer requirements, including technical specifications, deadlines, documentation, and performance monitoring
Report operational deviations, system-related issues, and improvement opportunities to the Team Leader

Requirements

What you’ll need

Currently pursuing or holding a bachelor's degree
Intermediate to advanced English proficiency – will be tested
Intermediate to advanced Excel skills – will be tested
Experience with foreign trade and logistics operations, in air or ocean freight, and international shipment coordination is a plus
Experience with shipment tracking and expediting
Experience coordinating processes with customs clearance service providers is a plus

Benefits

Comp & perks

Bonus
Cost-of-living allowance
Health insurance, including coverage for children from birth through age 18
Extended maternity and paternity leave
University partnerships
Gym benefit
Daycare allowance
Hybrid work model
Career development and performance management plan
Genuine growth opportunities