Client Solution Specialist

DNA Payments Group

. Assist the Corporate Sales team with technical matters before and during the sales process .

Posted 10/28/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing technical consultancy and support for payment solutions, managing medium-to-large scale rollouts, and creating technical documentation. Capable of acting as a technical escalation point while ensuring a positive experience for corporate merchants and partners.

Highest-signal resume keywords

Technical ConsultancySolution DeploymentProject Methodology (JIRA, Confluence)Technical DocumentationMedium-To-Large Scale Rollouts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical ConsultancySolution DeploymentTechnical DocumentationProject MethodologyMedium-To-Large Scale RolloutsTechnical UpdatesProduct PilotingEcommerce SolutionsTerminal SolutionsProblem-Solving

Soft Skills

Commitment to LearningCompetitive ApproachDeterminationMethodical Problem-SolvingTechnical Interest

Tools & Technologies

JIRAConfluence

Industry Keywords

Corporate SalesPayment SolutionsMerchant SolutionsPartner Solutions

About the role

Key responsibilities & impact

Assist the Corporate Sales team with technical matters before and during the sales process
Provide consultancy and support to external parties integrating with DNA Payments solutions
Create and maintain technical documentation for solutions and processes
Configure and assist with corporate merchant and partner solution deployment, primarily remotely with occasional ad hoc on-site responsibilities
Manage medium-to-large scale rollouts of terminal and ecommerce solutions
Manage technical updates and enhancements with corporate merchants and partners
Pilot newly delivered products with live merchants and partners
Ensure a positive experience throughout product delivery
Act as a technical escalation point for other areas of the business

Requirements

What you’ll need

Commitment and drive to learn
Competitive and determined approach
Methodical problem-solving ability
Technical interest and appreciation of innovation
Ability to support Corporate Sales & Partnerships teams
Ability to provide technical consultancy and support to external parties integrating with payment solutions
Experience or ability to use project methodology managed within JIRA and Confluence
Ability to create and maintain technical documentation
Ability to configure and assist with corporate merchant and partner solution deployments
Ability to manage medium-to-large scale rollouts of terminal and ecommerce solutions
Ability to manage technical updates and enhancements
Ability to pilot newly delivered products with live merchants and partners
Ability to act as a technical escalation point

Benefits

Comp & perks

25 days holiday per year
Private Medical
Life Assurance
Ride to work
Access to self-learning platform
Income Protection
Workplace Pension
Employee Assistance Programme
In-house Sales and Operations training programmes supporting career development
DNA Day celebrating people and culture