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Corporate Team Assistant
DNA Payments Group. Cleanse, de-duplicate and organise internal databases and Salesforce records .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data management, automation, and process improvement, with a strong focus on Salesforce and Excel for analysis and reporting. Capable of supporting sales operations while ensuring compliance and data security.
Highest-signal resume keywords
Advanced Excel SkillsSalesforce CRM ManagementData Cleansing and AnalysisAutomation and AI Tools ExperienceKYC/KYB Compliance Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data CleansingData AnalysisSalesforce FlowsAutomated ReportingExcel LookupsPivot TablesProcess DocumentationPerformance ReportingRisk ManagementCompliance Processes
Soft Skills
Excellent OrganisationClear CommunicationAttention to DetailCuriosity and Willingness to LearnAdaptability
Tools & Technologies
SalesforceExcelAI ToolsGDPR ComplianceTemplates
Industry Keywords
Payments IndustryFintechFinancial ServicesOnboardingCommercial Information
About the role
Key responsibilities & impact- Cleanse, de-duplicate and organise internal databases and Salesforce records
- Set and maintain data standards for prospects, merchants, contacts and opportunities
- Maintain shared drives, templates and process documentation
- Review team processes and recommend time-saving improvements
- Build automation into workflows, including Salesforce flows, automated reporting, templates and AI tools
- Contribute to AI projects by identifying use cases, testing and rolling out new tools
- Run detailed Excel analysis on pipeline, merchant performance, pricing and market data
- Produce weekly pipeline, activity and performance reports for the Heads of Sales and Account Management
- Turn data into clear insights that help leaders and sellers prioritise
- Support merchant application processing through Risk, Compliance and Underwriting
- Chase outstanding KYC/KYB documents and track status to signature
- Prepare proposals, pricing requests, presentations and handover packs for Account Management
- Log and route inbound leads and track onboarding and go-live milestones
- Handle merchant information in line with GDPR and data security policies
- Support Marketing with campaigns, collateral, case studies and industry events
- Coordinate team meetings, pipeline reviews, diaries and travel
- Support other functions as priorities change
Requirements
What you’ll need- Experience in a sales support, operations, data or administration role
- Advanced Excel skills – lookups, pivot tables, data cleansing and analysis
- Experience working with a CRM, ideally Salesforce, and managing large datasets
- Interest in, or experience of, automation and AI tools (e.g. Copilot, Claude or ChatGPT)
- Excellent organisation and ability to manage multiple priorities for several stakeholders
- Clear, professional written and verbal communication
- Curiosity and willingness to learn the payments industry and business
- Analytical mindset and sharp attention to detail
- Interest in improving processes through AI and automation
- Adaptability and willingness to support different functions as priorities change
- Discretion and trustworthiness with confidential commercial and merchant information
- Self-starter comfortable working remotely/hybrid with autonomy
- Desirable: Experience in payments, fintech or financial services, or exposure to onboarding, KYC/KYB or compliance processes
Benefits
Comp & perks- Competitive Salary
- Work related travel is expensed
- 25 days holiday per year
- Dedicated in-house Sales and Operations training programmes that support career development
- DNA Day celebrating people and culture
- Support for wider community initiatives and commitment to equality, inclusion, and diversity