Inside Sales Associate

Do You Convert

. Respond to all email and phone leads immediately .

Posted 10/8/2026full-timeCarmel • United StatesJuniorMid-Level💰 $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on lead qualification and appointment setting. Proficient in utilizing lead-management software and tracking sales conversion metrics while maintaining effective communication with prospects.

Highest-signal resume keywords

Customer Service ExperienceEmail Communication SkillsLead-Management SoftwareSales Contact Management DatabaseOrganizational Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead QualificationSales Conversion TrackingEmail Campaign CreationWebsite Content MaintenanceCompetitor Research

Soft Skills

PersonableMulti-TaskingTime ManagementPlanning SkillsFocus in Unstructured Environment

Tools & Technologies

Lead-Management SoftwareSales Database

Industry Keywords

Sales ProcessOnline AdvertisingCustomer Needs AssessmentFollow-Up Strategies

About the role

Key responsibilities & impact

Respond to all email and phone leads immediately
Qualify leads based on customer needs
Provide consistent follow-up to online prospects to set appointments with the Onsite Sales Agent
Provide information and marketing material to prospects
Respond to the sales line and voicemail for leads
Determine the best community and floor plan with prospects
Utilize lead-management software
Create and deliver ongoing email campaigns
Track and report on lead activity and sales conversion ratios
Maintain website content
Monitor third-party websites and online advertising
Research competitors and their online activities
Perform additional responsibilities as needed
Report directly to the Sales Manager

Requirements

What you’ll need

Two years of customer service experience
Customer focused and personable
Proven email and phone communication skills
Sales contact management database experience
Solid organizational, planning and managing skills
Maintain focus while working in an unstructured environment with nominal supervision
Ability to multi-task and manage time well
Must be able to learn and follow proven sales process
Comfortable using computer programs
Previous new home sales experience not required

Benefits

Comp & perks

An extensive training and mentoring program with some of America's best new home sales coaches
Exceptional compensation and incentives
Salary, commission, and benefits