Enterprise Business Process Lead

doc-doc

. Develop and maintain DOC's enterprise business process framework, standards and governance model .

Posted 10/13/2026full-timeRemote • New ZealandSenior💰 NZ$93,656 - NZ$126,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enterprise-wide business process management, including process design, mapping, and optimisation, while fostering organisational capability through coaching and mentoring. Proficient in Lean, Six Sigma, BPM, and Agile methodologies, with a strong focus on data-driven performance monitoring and relationship management.

Highest-signal resume keywords

Business Process ManagementProcess DesignLean MethodologySix SigmaBPMN Process Modelling

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Process OptimisationGovernance FrameworksData AnalysisProcess MappingContinuous Improvement

Soft Skills

Analytical SkillsProblem-SolvingRelationship ManagementCoachingMentoring

Tools & Technologies

BPM ToolsAgile FrameworksProcess Documentation Templates

Industry Keywords

Organisational ChangeConservation ManagementHeritage ManagementVisitor Management

About the role

Key responsibilities & impact

Develop and maintain DOC's enterprise business process framework, standards and governance model
Establish consistent methods, tools and templates for process design, documentation and management
Lead enterprise-wide process optimisation and continuous improvement initiatives
Build organisational capability in process management through coaching, mentoring and training
Monitor and report on process performance, using data and insights to inform improvement priorities
Partner with teams across DOC to support consistent and effective process management practices
Build strong relationships across DOC and with external partners and agencies

Requirements

What you’ll need

Experience leading enterprise-wide business process management, including process design, mapping and optimisation
Knowledge of Lean, Six Sigma, BPM and Agile methodologies and frameworks
Knowledge of BPMN process modelling notations
Experience establishing governance frameworks, standards and ways of working within a large, complex organisation
Experience leading organisational change and building capability in process management
Strong analytical, problem-solving and relationship management skills
A tertiary qualification in business, process improvement or a related field, or equivalent practical experience
Understanding of, or willingness to learn about, DOC's conservation, heritage and visitor management context
Valid NZ work visa covering the duration of employment
CV and cover letter required

Benefits

Comp & perks

Flexible working arrangements across Aotearoa
Options considered based on the role and in discussion with your leader
Adjustments during the recruitment process accommodated where possible