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Tech Stack
Tools & technologiesAWSCloudDistributed SystemsGrafanaKubernetesPrometheus
About the role
Key responsibilities & impact- Partner with engineering teams to define SLIs/SLOs and build long-term reliability roadmaps for core services
- Lead cross-service incident response during critical outages
- Drive adoption of reliability patterns, deployment safety capabilities, and infrastructure scalability
- Build and refine advanced observability tools to identify issues before production impact
- Influence product design and system architecture to balance feature velocity and reliability
- Mentor senior engineers and elevate engineering best practices
- Help recruit talent for the SRE organization
- Architect high-performing, resilient, and scalable platforms supporting AI-driven learning experiences
Requirements
What you’ll need- 6–10 years of SRE, DevOps, or production engineering experience
- Hands-on mastery of complex distributed systems
- Experience with cloud infrastructure, preferably AWS
- Experience with container orchestration and Infrastructure as Code
- Ability to write clean, high-performing code in at least one major language
- Proven experience leading large-scale incident management
- Experience driving high-impact reliability programs
- Ability to communicate across engineering, product, and customer-facing teams
- Experience with monitoring and alerting tools such as Datadog, Prometheus, Grafana, CloudWatch, or New Relic
- Experience in a Kubernetes environment, including EKS
- Hands-on experience with AWS and cloud-native infrastructure
- Experience automating manual or repetitive production tasks
- Legal authorization to work in the country of application without current or future visa sponsorship
- Ability to commit to working in the office three days per week, Tuesday–Thursday
- Openness to participating in an on-call rotation
Benefits
Comp & perks- Employee Share Purchase Plan (ESPP) at a 15% discount
- Competitive compensation package
- Health benefits
- Paid vacation days
- Two company-wide Docebo Days
- Floating holidays for cultural celebrations
- Birthday off
- Family coverage offering time with children
- Employee Resource Groups, including PRIDE, DWA, BIDOC, and Green Ambassadors
- Company-wide events
- Hybrid work with flexibility outside the three required office days