Senior Manager, Business Systems

Docker, Inc

. Manage and grow a team of Salesforce developers and administrators, including hiring, performance management, career development, and work prioritization .

Posted 9/29/2026full-timeRemote • Canada, United StatesSenior💰 CA$177,800 - CA$254,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Salesforce development and team management, with a strong focus on Apex, Lightning Web Components, and Salesforce DevOps practices. Capable of translating business needs into technical solutions while ensuring platform security and effective change management.

Highest-signal resume keywords

Salesforce DevelopmentApex ProgrammingLightning Web ComponentsSalesforce DevOpsCI/CD Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ApexLightning Web ComponentsSOQLSalesforce APIsFlow AutomationSalesforce CPQData ArchitectureIntegration ManagementChange ManagementTechnical Architecture

Soft Skills

Analytical SkillsCommunication SkillsProblem-Solving Skills

Tools & Technologies

GearsetSlackbotAgentforceGongLoom

Certifications & Qualifications

Salesforce Platform Developer ISalesforce Platform Developer IISalesforce Administrator

Industry Keywords

RevOpsQuote-to-Cash ProcessesSaaSGlobal Sales OrganizationsData Warehousing

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage and grow a team of Salesforce developers and administrators, including hiring, performance management, career development, and work prioritization
Own the Salesforce platform roadmap across Sales Cloud, Service Cloud, CPQ, and integrated third-party systems
Balance production support, technical debt reduction, and new delivery
Provide hands-on architecture and code review for Apex, Lightning Web Components, Flow automation, and platform security
Own Salesforce DevOps and release management, including Gearset, source control, testing frameworks, CI/CD pipelines, deployment governance, and production change management
Partner with the Technical Architect to execute the architectural roadmap and deliver priorities through the team
Govern Salesforce data architecture, security model, sharing rules, profiles, permission sets, and integration/service account hygiene
Own or co-own Salesforce integrations with connected platforms
Own adjacent RevOps tools such as Gearset, Gong, and Loom
Manage Agentforce, Slackbot, AI skills, and other AI-driven Salesforce offerings; evaluate new AI workflow opportunities
Gather requirements from GTM stakeholders and translate business needs into technical solutions
Set standards for documentation, testing, and change management
Escalate and resolve complex production issues as the senior technical point of contact
Build team capacity, assess workload and skill gaps, evaluate architecture and refactoring opportunities, and establish scalable operating practices

Requirements

What you’ll need

5+ years total hands-on Salesforce development experience in enterprise environments and people management
Deep expertise with Apex, Lightning Web Components (LWC), SOQL/SOSL, Salesforce APIs, Flow automation, and platform security
Experience with Salesforce CPQ and billing systems
Experience with RevOps or quote-to-cash processes
Strong understanding of Salesforce DevOps and CI/CD practices, including Gearset or similar
Experience working in high-growth SaaS or technology companies, ideally supporting a globally distributed GTM organization
Strong analytical, communication, and problem-solving skills
Salesforce Platform Developer I or II, or Salesforce Administrator certification is nice to have
Familiarity with NetSuite, quote-to-cash business processes, and MuleSoft is nice to have
Familiarity with data warehousing, analytics, or AI-driven workflows is nice to have
Experience supporting global sales organizations is nice to have
Must not require visa sponsorship for this role

Benefits

Comp & perks

Remote-first work from home
Flexible schedule
Generous PTO
Quarterly Whaleness Days
End-of-year Whaleness break
Home office support
Technology stipend equivalent to US$100 net per month
Annual learning and development stipend for conferences, courses, certifications, and continued learning
16 weeks of paid parental leave after six months of employment
Equity for all full-time employees
Medical benefits
Retirement benefits
Paid holidays
Docker swag