Staff Software Engineer, Billing

Docker, Inc

. Own and evolve infrastructure supporting Billing Platform services, including compute, storage, networking, CI/CD, and observability .

Posted 10/1/2026full-timeRemote • Washington • United StatesLead💰 $170,350 - $275,550 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in AWS infrastructure management, Terraform infrastructure as code, and observability systems to enhance billing platform services. Proven ability to lead incident response, mentor engineers, and drive systemic improvements across organizational boundaries.

Highest-signal resume keywords

AWS ExpertiseTerraform Infrastructure As CodeObservability Stack ManagementCI/CD Systems ExperienceKubernetes Operational Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TerraformAWSECSEKSRDSPostgresCI/CDJenkinsGitHub ActionsKubernetes

Soft Skills

Strong Written EnglishMentoring

Tools & Technologies

DatadogGrafanaDocker

Industry Keywords

Billing SystemsPayments InfrastructureSaaSInfrastructure StandardsIncident Response

Tech Stack

Tools & technologies

AWSDockerGrafanaJenkinsKubernetesPostgresTerraform

About the role

Key responsibilities & impact

Own and evolve infrastructure supporting Billing Platform services, including compute, storage, networking, CI/CD, and observability
Design and maintain Terraform infrastructure as code for billing systems on AWS
Set reusable Terraform module patterns and infrastructure standards for the team
Build and own observability systems covering metrics, logging, and alerting
Improve billing accuracy and payment reliability through observability
Define deployment patterns and runbooks for AI-agent-assisted development workflows
Establish rollback procedures, safe promotion gates, and automated validation
Partner with software engineers on service design and operational requirements
Identify systemic risks and drive improvements across organizational boundaries
Lead incident response for billing system issues
Participate in an on-call rotation outside standard business hours as needed
Mentor engineers across the team
Ship infrastructure improvements from design through production and shape technical direction

Requirements

What you’ll need

8+ years in platform, infrastructure, or SRE roles supporting production SaaS systems at scale
Deep AWS expertise, including ECS or EKS, RDS with Postgres preferred, networking, IAM, and cost management
Expert-level Terraform experience, including reusable module patterns and standards
Experience building and owning observability stacks such as Datadog or Grafana at an organizational level
Strong familiarity with CI/CD systems such as Jenkins or GitHub Actions, including pipeline design and developer experience ownership
Kubernetes experience at an operational and architectural level
Track record of identifying systemic risks and driving improvements across team or organizational boundaries
Security-first mindset: threat modeling, blast radius analysis, least privilege, and audit trails
Strong written English
Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
Experience with billing, payments, or financial systems infrastructure is a plus
Must be legally authorized to work in the United States
Docker considers sponsorship on a case-by-case basis based on business needs

Benefits

Comp & perks

Remote-first by design; work from home with offices in Seattle and Paris for connection and collaboration
Flexible schedule
Generous PTO
Designated quarterly Whaleness Days
Designated end-of-year Whaleness break
Home office support
Technology stipend equivalent to US$100 net per month
Annual learning and development stipend for conferences, courses, certifications, and continued learning
16 weeks of paid parental leave after six months of employment
Equity for all full-time employees
Medical benefits
Retirement benefits
Paid holidays
Docker swag