Inside Sales Manager – Existing Customers

Doctolib

. Actively sell Doctolib’s AI assistant to existing customers through structured and proactive outreach .

Posted 10/30/2026full-timeMunich • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in telephone sales and proactive customer outreach, with a strong focus on understanding customer needs and delivering tailored solutions. Proficient in managing the sales cycle and utilizing Salesforce for tracking and documentation.

Highest-signal resume keywords

Telephone SalesCustomer OutreachSalesforce ProficiencyKPI-Driven ApproachNative-Level German

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Cycle ManagementProposal CreationObjection HandlingUpsellingCross-Selling

Soft Skills

Excellent CommunicationEmpathyGoal-OrientedStructured Working StyleOpenness to Feedback

Industry Keywords

Digital InnovationHealthcareInside SalesTelesalesAccount Management

About the role

Key responsibilities & impact

Actively sell Doctolib’s AI assistant to existing customers through structured and proactive outreach
Conduct targeted, empathetic, and efficient customer conversations
Understand customer needs, identify challenges, and present relevant solutions
Manage the entire sales cycle—from initial contact, consultation, proposal creation, and objection handling through to successful close
Track the pipeline, measure progress, leverage feedback, and continuously develop your skills
Document activities and results in Salesforce
Work closely with Customer Success, Marketing, and other teams to optimize the customer experience

Requirements

What you’ll need

Enthusiasm for telephone sales and proactive customer outreach—ideally with experience in upselling or cross-selling
High intrinsic motivation and a goal-oriented, KPI-driven approach to work
Excellent communication skills and a high degree of empathy
Structured and independent working style
Willingness to learn and openness to feedback
Native-level German and good English skills
Interest in digital innovation in healthcare
Initial experience in Inside Sales, Telesales, or active account management is a plus
Career changers are welcome
Completed university degree or equivalent vocational training (particularly advantageous)

Benefits

Comp & perks

Company-sponsored health insurance with extensive supplementary benefits
Free mental health and coaching sessions through an external provider
Subsidized sports membership through Urban Sports Club
28 vacation days plus 1 additional day for each full year of employment (up to 30 days)
Opportunity to work abroad for up to 10 days per year from almost any country
Germany Ticket, sponsored by Doctolib, for office-based or hybrid employees
Flexible working time arrangements and additional leave for employees caring for relatives or employees with disabilities
Doctolib Parent Care program, including one additional month of paid parental leave and other family-friendly benefits
Subsidized lunches through our partner Salfy
Healthy snacks and a regular breakfast buffet in the office