Salesforce Administrator

Doctors of BC

. Configure and maintain Salesforce functionality, including Flows, assignment rules, approval processes, fields, page layouts, record types, dynamic forms, apps, actions, validation rules, reports, and dashboards .

Posted 10/2/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$70,856 - CA$88,570 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive Salesforce administration capabilities, including configuration, user management, and data quality assurance. Proficient in troubleshooting, testing, and supporting Salesforce enhancements while collaborating with cross-functional teams in Agile environments.

Highest-signal resume keywords

Salesforce Administration ExperienceSalesforce Certified AdministratorSalesforce Service Cloud ExpertiseData Migration and Quality ManagementAgile Delivery Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce ConfigurationFlowValidation RulesReportsDashboardsData CleansingIntegration TestingApexLightning DevelopmentSalesforce Security Concepts

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication SkillsCollaboration SkillsDocumentation Skills

Tools & Technologies

SalesforceSandbox EnvironmentsAPIsMiddlewareERP Systems

Certifications & Qualifications

Salesforce Certified AdministratorPlatform App BuilderAdvanced AdministratorService Cloud Consultant

Industry Keywords

Enterprise EnvironmentUser ManagementAccess ControlsConfiguration DocumentationProcess Flows

Tech Stack

Tools & technologies

CloudERP

About the role

Key responsibilities & impact

Configure and maintain Salesforce functionality, including Flows, assignment rules, approval processes, fields, page layouts, record types, dynamic forms, apps, actions, validation rules, reports, and dashboards
Administer users, roles, profiles, permission sets, public groups, sharing rules, and other access controls
Perform routine platform maintenance, release-readiness activities, health checks, data-quality monitoring, and configuration reviews
Troubleshoot configuration, automation, data, access, and user issues, escalating complex technical issues appropriately
Support development, testing, and deployment of Salesforce enhancements across sandbox, test, and production environments
Participate in Salesforce integrations with other enterprise applications and digital intake platforms
Support data migration, cleansing, validation, reconciliation, and ongoing data-quality activities
Develop and execute functional, regression, and integration testing
Create and maintain configuration documentation, process flows, release documentation, technical notes, and user guides
Provide Salesforce user support, training, and guidance
Monitor platform usage and identify opportunities to increase adoption and improve the user experience
Support incident resolution and production troubleshooting
Participate in Agile delivery activities and collaborate with project, business, and technical teams
Work with business stakeholders to understand processes, requirements, pain points, and desired outcomes
Translate requirements into Salesforce configuration and functional specifications
Recommend appropriate use of existing Salesforce capabilities and established platform patterns
Identify opportunities to simplify processes and improve automation
Participate throughout the solution lifecycle, including requirements, configuration, testing, deployment, documentation, and post-implementation support
Collaborate on complex requirements and solutions requiring broader technical or architectural consideration
Work with Business Applications and technology teams on integrations or cross-platform dependencies

Requirements

What you’ll need

3–5+ years of hands-on Salesforce administration experience, preferably within an enterprise environment
Salesforce Certified Administrator certification required or strongly preferred
Platform App Builder, Advanced Administrator, or Service Cloud Consultant certifications are assets
Strong hands-on experience with Salesforce Service Cloud; experience with Sales Cloud and Experience Cloud is an asset
Strong knowledge of Salesforce configuration, including Flow, objects, fields, page layouts, record types, validation rules, permissions, reports, and dashboards
Good understanding of Salesforce security and access concepts, including profiles, permission sets, roles, sharing rules, and organization-wide defaults
Experience troubleshooting Salesforce configuration, automation, data, security, and user issues
Experience supporting Salesforce releases, sandbox environments, testing, and deployments
Experience with data migration, data quality, cleansing, validation, and reconciliation
Familiarity with Salesforce integrations, APIs, middleware, ERP, document management, or other enterprise applications is an asset
General understanding of Apex and Lightning development concepts sufficient to troubleshoot issues and collaborate effectively with developers and technical specialists
Strong analytical, business-analysis, documentation, and problem-solving skills
Excellent verbal and written communication skills
Ability to independently manage assigned work while collaborating effectively with senior technical resources
Experience working in Agile or similar delivery environments