Sales Operations Manager

Doctronic

. Own the CRM as the single source of truth, including stage definitions, exit criteria, hygiene, and leadership dashboards .

Posted 9/19/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $125,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales operations and deal desk management, with a strong focus on CRM ownership, analytical reporting, and process automation. Proficient in managing complex enterprise procurement and security questionnaires within a regulated industry.

Highest-signal resume keywords

Sales Operations ExperienceCRM ConfigurationDiligence Questionnaire ManagementAnalytical SkillsSQL Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales OperationsDeal Desk ManagementCRM OwnershipDiligence ManagementAnalytical ReportingProcess AutomationSQLSpreadsheet ProficiencyForecast AccuracyContract Lifecycle Management

Soft Skills

Organizational SkillsClear WritingHigh Autonomy

Tools & Technologies

CPQ ToolsBI ToolsContract Lifecycle Management Tools

Industry Keywords

B2B SalesEnterprise DealsHealthcare IndustryRegulated Industry

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own the CRM as the single source of truth, including stage definitions, exit criteria, hygiene, and leadership dashboards
Run the deal desk, including pricing approval routing, statement of work drafting, SLA templates, and redline tracking across concurrent deals
Own diligence and security questionnaires end to end, coordinating answers from security, compliance, clinical, and engineering
Drive procurement and legal follow-through on both sides and escalate when a deal goes quiet
Build and run the weekly pipeline review and monthly board pipeline pack
Own forecast hygiene and report on forecast accuracy
Build the deal record that implementation and customer success inherit at signature, covering scope, pricing, and service commitments
Automate repeatable processes
Report to the Chief Business Officer as the first dedicated operations hire on the enterprise team

Requirements

What you’ll need

4 to 7 years in sales operations, revenue operations, deal desk or business operations at a B2B company with real enterprise deals
Fluent in a modern CRM and comfortable owning configuration yourself rather than filing tickets for it
Has personally run diligence or security questionnaire responses, or managed complex enterprise procurement to close
Strong analytical skills
Excellent with spreadsheets
Comfortable writing SQL or learning to
Unusually organized, and a clear writer
Comfortable being the only operations person, with high autonomy and minimal specs
Based in New York City or willing to relocate
Enterprise sales operations in healthcare or another regulated industry is a nice-to-have
Experience with CPQ or contract lifecycle management tooling is a nice-to-have
Experience with BI tooling and building reporting off a warehouse rather than by hand is a nice-to-have
Has stood up a deal desk or a partner reporting function from scratch is a nice-to-have
Exposure to implementation or post-sales is a nice-to-have
Must answer whether employment visa sponsorship will be required

Benefits

Comp & perks

Equity
Health reimbursement allowance
Support for well-being
Flexible time off