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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading enterprise client implementations, managing cross-functional teams, and optimizing project methodologies. Proficient in utilizing project management tools and frameworks to enhance operational efficiency and client satisfaction.
Highest-signal resume keywords
Project ManagementAgile/SCRUM ExperienceTeam LeadershipClient EngagementBudgeting and Resource Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software DeliverySDLCBacklog ManagementRelease CyclesCI/CD PracticesProject FinancialsCapacity PlanningScope ManagementChange ControlRisk Mitigation
Soft Skills
Exceptional CommunicationCoaching and MentoringProblem-SolvingAdaptabilityTeam Building
Tools & Technologies
Monday.comJiraSalesforce
Certifications & Qualifications
PMPScrum Master
Industry Keywords
SaaSEnterprise SoftwareClient-Facing ProjectsCross-Functional TeamsHigh-Stakes Situations
Tech Stack
Tools & technologiesPMPSDLC
About the role
Key responsibilities & impact- Lead project management and onboarding for enterprise client implementations
- Oversee a team responsible for the full lifecycle of enterprise client and partner implementations
- Manage planning, resource alignment, execution, and transition to support
- Lead client and partner engagements in alignment with company objectives, client expectations, and resource availability
- Deliver a high-quality, efficient client and partner experience
- Coach team members toward increasing autonomy and confidence
- Support Sales and Client Success discovery by evaluating and scoping new engagements
- Contribute to pre-sales estimates and timeline assumptions
- Complete reporting and capacity planning and provide visibility into program health
- Establish and enforce best practices for scope management, timeline integrity, change control, and risk mitigation
- Continuously improve project methodology and operational efficiency
- Use Monday.com, Jira, and Salesforce to forecast capacity, track deliverables, and surface insights to senior leadership
- Serve as the first escalation point for client/partner issues and delivery roadblocks
- Foster a high-trust, high-impact team environment
Requirements
What you’ll need- Bachelor’s degree in business, technology, or related field
- Advanced degree or certifications such as PMP or Scrum Master are a plus
- 5+ years of experience in software delivery, preferably within SaaS
- 3+ years in people management roles
- Proven track record leading a team managing complex, cross-functional, client-facing, enterprise software projects
- Familiarity working with direct clients, partners, and third-party integrators
- Experience in Agile/SCRUM environments
- Familiarity with SDLC, backlog management, release cycles, and CI/CD practices
- Strong grasp of project financials and ability to contribute to budgeting and resource planning discussions
- Exceptional communication skills, including presenting to executives, facilitating client meetings, and aligning internal stakeholders
- Proficiency in Monday.com, Jira, and Salesforce
- Ability to lead through change, manage ambiguity, and remain composed during high-stakes situations
- Ability to meet the stated physical demands, including frequent sitting and walking, occasional standing and lifting/carrying 0–20 pounds, and occasional kneeling/crouching/bending/stooping
Benefits
Comp & perks- Equal employment opportunity and discrimination- and harassment-free work environment
- Reasonable accommodations for applicants and employees who require them
