Docupace

Director

• Lead the Project Management and Onboarding functions for enterprise client implementations
• Oversee the full lifecycle of client implementations and onboarding from strategic planning through transition to support
• Align client engagements with company objectives, client expectations, and resource availability
• Implement a flexible client onboarding process aligned with product capabilities
• Deliver a consultative, high-quality client experience and create referenceable clients
• Coach and develop Delivery team members toward greater autonomy and confidence
• Partner with Sales and Client Success to evaluate and scope engagements and contribute to pre-sales estimates and timelines
• Support the EVP of Delivery with executive reporting, capacity planning, and program-health visibility
• Collaborate with Solutions Enablement, Product, Support, QA, and Engineering to align roadmaps and resolve blockers
• Establish delivery best practices for scope management, timelines, change control, risk mitigation, and project methodology
• Use Monday.com, Jira, and Salesforce to forecast capacity, track deliverables, and provide insights to senior leadership
• Serve as the second line of escalation for client issues and delivery roadblocks
• Foster a high-trust, high-impact culture of continuous improvement and change management

Director of Implementation and Onboarding – Delivery

Full-stack Engineer

• Design, develop, test, and maintain software applications according to specifications and business requirements
• Write clean, efficient, and well-documented code
• Translate business requirements and user stories into technical solutions
• Build and optimize database objects such as stored procedures, tables, views, and functions
• Design and contribute to database architecture and data pipelines
• Troubleshoot performance bottlenecks across the frontend, middle-tier API, and backend database
• Build and maintain full-stack application features
• Use AI-based coding assistants and agents in practice
• Perform unit testing, integration testing, and debugging
• Participate in code reviews to maintain code quality and share knowledge
• Collaborate with architects, product team, designers, QA, and other developers to define and ship features
• Participate in agile ceremonies such as stand-ups and refinements
• Create and maintain technical documentation for code, tools, and system architecture
• Document design decisions, workflows, and operational procedures
• Follow secure coding practices and organizational security policies
• Ensure code and systems comply with FINRA, SEC, and other relevant regulations and standards
• Participate in security reviews and address identified vulnerabilities

Director of Implementation and Onboarding – Delivery

Senior Full Stack Software Developer