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Key Account Manager – Food
DöhlerGroup. Maintain and expand relationships with large and regional customers in Bakery, Confectionery, Culinary, Dairy and Intermediate industries .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer relationships and achieving sales targets within the food and beverage industry. Proficient in strategic account planning, sales initiatives, and operational optimization to enhance customer loyalty and value.
Highest-signal resume keywords
Customer Relationship ManagementSales Quota AchievementAccount PlanningSAP ExperienceFood and Beverage Industry Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PlanningAccount DevelopmentPricing StructureCustomer Needs EvaluationSales Initiatives Development
Soft Skills
Relationship BuildingOrganizational OptimizationProblem SolvingCommunication Skills
Certifications & Qualifications
College Degree in Food ScienceCollege Degree in Business AdministrationCollege Degree in Marketing
Industry Keywords
BakeryConfectioneryCulinaryDairyIntermediate Industries
About the role
Key responsibilities & impact- Maintain and expand relationships with large and regional customers in Bakery, Confectionery, Culinary, Dairy and Intermediate industries
- Manage one to ten named customers and identify potential new accounts
- Achieve sales quota/CM1 and strategic account objectives
- Represent the full range of company products and services to assigned customers
- Lead customer account planning and ensure customer needs and expectations are met
- Create, maintain and grow customer relationships
- Bring Döhler ingredients to market through innovation support, RFP processes and competitive positioning
- Execute annual sales planning and update customer-related forecasts
- Develop and implement sales initiatives and business unit initiatives
- Establish professional relationships with customer decision-makers
- Evaluate, coordinate and validate customer requirements to enhance loyalty and customer value
- Structure pricing while considering pricing desk guidelines, market conditions and customer conditions
- Implement operational targets and create and regularly update account development plans
- Encourage process and organizational optimization in consultation with the line manager
- Attain sales, turnover and profit targets and address deviations
- Ensure and implement customer projects; track sample, quote evaluation and contract status, including customer-site intervention when necessary
- Ensure complaints are processed according to requirements
Requirements
What you’ll need- College degree in an applicable field such as Food Science, Business Administration, Marketing, etc.
- Minimum of 10 years of experience in the food and beverage industry
- SAP experience
- Approximately 30% to 50% travel
Benefits
Comp & perks- Flexible development opportunities across departments and a global team
- Opportunity to broaden skills, discover new strengths and shape career path
- International team and global collaboration
- Meaningful work and positive energy
- Empowerment to take ownership, share ideas and make an impact
- Team knowledge-sharing and collaborative culture
- Culture Fit Challenge