Sales Assistant

Donnes

. Handle inbound and outbound customer interactions with clients from the group’s companies .

Posted 9/25/2026full-timeBelo Horizonte • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales support and telesales, with a strong focus on customer relationship management and achieving sales targets. Proficient in negotiation and closing sales while maintaining high service quality and tracking opportunities effectively.

Highest-signal resume keywords

Inside Sales ExperienceNegotiation SkillsCRM ProficiencyStrong Communication SkillsSales Target Achievement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales SupportTelesalesTelemarketingCustomer OutreachClosing SalesOpportunity TrackingService Quality FocusConversion MetricsUpsellingLead Management

Soft Skills

Relationship BuildingOrganizational Skills

Tools & Technologies

CRM Systems

Industry Keywords

InsuranceAssistance ServicesHealthcare PlansService-Based Industries

About the role

Key responsibilities & impact

Handle inbound and outbound customer interactions with clients from the group’s companies
Identify sales opportunities during interactions by understanding each customer’s profile and needs
Present and sell funeral assistance services and benefits related to savings on electricity bills
Answer questions, address objections, and conduct negotiations through to closing the sale
Conduct follow-ups and track opportunities throughout the sales process
Record and update customer interactions and negotiations in the CRM
Focus on service quality, conversion, and achieving sales targets

Requirements

What you’ll need

Experience in sales support, telesales, telemarketing, inside sales, or related areas
Experience with negotiation, customer outreach, and closing sales
Strong communication skills and the ability to build relationships by phone and through digital channels
Commercial mindset and willingness to work with targets and conversion metrics
Strong organizational skills for recording and tracking opportunities in the CRM
Experience in insurance, assistance services, benefits, healthcare plans, or service-based industries (a plus)
Experience with CRM systems and lead or account management (a plus)
Experience in Inside Sales, commercial call center operations, retention with upselling, or telesales (a plus)

Benefits

Comp & perks

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