Donnes

AI Engineer

• Partner with Product to understand requirements, business rules, exceptions, dependencies, and impacts
• Break down complex problems and turn them into structured systems and solutions
• Use AI agents extensively throughout the development process by providing context, objectives, and constraints, and iterating on the results
• Participate in designing and evolving the architecture, including onboarding flows, back-end integrations, asynchronous communications, and different application components
• Critically assess AI-generated approaches and code, identifying potential security, performance, concurrency, database, and maintainability issues
• Work across different application layers, without a rigid division between front-end and back-end
• Implement, test, review, and follow features through to production
• Investigate anomalous behavior and root causes using logs, metrics, and traces
• Make decisions in still-ambiguous scenarios by testing approaches and rapidly refining solutions

Software Engineer – AI-Native

Sales

• Handle inbound and outbound customer interactions with clients from the group’s companies
• Identify sales opportunities during interactions by understanding each customer’s profile and needs
• Present and sell funeral assistance services and benefits related to savings on electricity bills
• Answer questions, address objections, and conduct negotiations through to closing the sale
• Conduct follow-ups and track opportunities throughout the sales process
• Record and update customer interactions and negotiations in the CRM
• Focus on service quality, conversion, and achieving sales targets

Sales Assistant

Human Resources

• Manage new hire onboarding processes, ensuring the collection, verification, and organization of new employee documentation
• Enter and update information in internal systems and platforms
• Administer benefits, including enrollments, terminations, changes, and employee support
• Monitor and track work schedules, time-off banks, and positive and negative working hours
• Distribute and track pay slips
• Ensure the organization and updating of employee-related documents, forms, and records
• Respond to internal requests and questions related to HR routines
• Support employee movement processes and administrative activities within the department
• Contribute to the organization, standardization, and continuous improvement of internal processes
• Serve as a point of contact for employees regarding matters related to their journey with the company

HR Operations Analyst

• Prepare and review indirect taxes, including ICMS, ICMS-ST, IPI, PIS, and COFINS, as well as related accounting and tax reconciliations
• Ensure compliance with ancillary tax obligations, particularly SPED Fiscal and SPED Contributions, within deadlines and in accordance with applicable legislation
• Analyze and validate tax information related to purchasing, sales, services, and logistics operations, assessing scenarios involving the calculation engine, pricing, and orders
• Monitor changes in tax legislation, interpret their business impact, and support internal teams with tax-related questions and guidance
• Participate in initiatives related to Tax Reform by contributing to impact analyses, process reviews, and the implementation of necessary changes
• Partner with Technology and Systems teams on tax configurations and adjustments, supporting testing, user acceptance testing, and validation of implemented rules
• Support tax inspections and internal and external audits, as well as the preparation of tax analyses, studies, and guidance materials
• Contribute to projects focused on improving, standardizing, and automating tax processes and controls
• Serve as a technical reference for the team and partner departments, sharing knowledge and helping guide more junior professionals

Senior Tax Analyst

Backend Engineer

• Design, develop, and enhance APIs, backend services, and integrations, primarily using C# and Python
• Participate in architectural decisions, building scalable, resilient, secure, and sustainable solutions
• Contribute to the evolution of a microservices architecture and serverless services on AWS, with extensive use of AWS Lambda
• Contribute to system modernization and the platform’s technical evolution
• Investigate and resolve performance, availability, scalability, and reliability challenges in critical systems
• Ensure engineering quality through automated testing, code reviews, observability, and sound development practices
• Work closely with Product, Engineering, and business teams to translate business problems and needs into technical solutions
• Lead initiatives autonomously, overseeing solutions from technical design through production operations
• Share knowledge and contribute to the team’s technical growth through architecture discussions, code reviews, and pair programming
• Participate, when applicable, in building solutions that use Artificial Intelligence and LLMs

Senior Software Engineer – Backend

Financial Planning and Analysis

• Manage financial routines across the group’s various companies, monitoring transactions, controls, and bank reconciliations
• Support Treasury activities, including monitoring bank positions, loans, and financial transactions
• Execute and monitor intercompany transactions, ensuring information consistency across the group’s companies
• Analyze and reconcile financial transactions, identifying discrepancies and coordinating the appropriate resolution
• Prepare controls, reports, and analyses to monitor operations and support management
• Identify manual processes, bottlenecks, and improvement opportunities, proposing solutions that increase efficiency and security in daily routines
• Participate in automation, implementation, and financial process review projects
• Support the integration of new companies and operations into the holding company’s financial structure
• Liaise with different departments and teams, ensuring information consistency and smooth resolution of requests

Financial Analyst – Mid-Level

General

• Lead the Systems team, responsible for supporting and evolving applications that are critical to operations
• Ensure the stability, availability, and continuity of systems by coordinating priorities, incidents, changes, and enhancements
• Structure and improve Change Management by assessing impacts, risks, and dependencies and ensuring greater predictability for operations
• Evolve the department’s processes and routines by identifying bottlenecks and opportunities for improvement, automation, and efficiency gains
• Manage systems vendors and third-party solutions, monitoring SLAs, delivery quality, incidents, releases, and enhancements
• Serve as the interface between Technology, vendors, and business units, aligning needs, priorities, and execution capacity
• Ensure that systems adequately support the regulatory and operational requirements of the banking environment
• Lead critical situations with a sense of urgency and an impact-oriented perspective, mobilizing the necessary teams and partners through resolution
• Monitor system risks, KPIs, and performance, anticipating issues and directing action plans
• Work closely with business leadership across different areas, contributing to decisions and initiatives involving the systems ecosystem
• Explore new technologies and automation opportunities, including the use of Artificial Intelligence, to make operations more efficient and scalable

Systems Coordinator

Full-stack Engineer

• Participate in the transition of the system currently developed and supported by an external partner, absorbing knowledge about the codebase, integrations, infrastructure, and business rules
• Gradually take ownership of the platform’s support and evolution by fixing issues, implementing improvements, and developing new features
• Develop solutions primarily with Node.js, JavaScript, and PostgreSQL, working across the full application stack
• Work closely with operations to understand logistics workflows, WMS rules, and business needs, translating requirements into system solutions
• Implement integrations and automations across different stages of operations, reducing manual activities and increasing efficiency
• Investigate production issues and incidents, identify their root causes, and independently drive solutions
• Identify opportunities for improvement and contribute to the system’s technical evolution as the operation and company grow
• Provide occasional support for application environment and infrastructure-related matters