Manager, People Advocacy

DoorDash

. Lead DoorDash’s employee advocacy efforts and strategy .

Posted 10/23/2026full-timeRemote • Connecticut • United StatesSeniorLead💰 $136,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in employee relations, human resources, and employment law, with a strong focus on developing and executing employee advocacy initiatives. Capable of leveraging data analytics to inform strategic decisions and enhance employee experience across the organization.

Highest-signal resume keywords

Employee RelationsEmployment Law MasteryData Analytics TranslationTraining Design and FacilitationInterpersonal Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Employee Advocacy InitiativesPerformance Management Best PracticesConflict MediationData AnalysisEmployee Feedback Implementation

Soft Skills

Emotional IntelligenceInfluencing SkillsTrust BuildingCommunication SkillsTension Diffusion

Tools & Technologies

AI ToolsClaudeChatGPT

Certifications & Qualifications

Bachelor's in Human ResourcesMaster's in Human ResourcesMaster's in Labor Relations

Industry Keywords

Employee ExperienceCustomer-Facing TeammatesHR Business PartnersLabor RelationsCall Center Support

About the role

Key responsibilities & impact

Lead DoorDash’s employee advocacy efforts and strategy
Identify and address issues impacting the employee experience of customer-facing teammates
Partner with business leaders, Employment Legal, HR Business Partners, Employee Relations, and other People Team functions
Design, develop, and execute strategic and tactical employee advocacy initiatives
Drive positive employee relations across the organization
Develop communication channels to gather employee feedback and implement action plans
Create and implement training to improve people leadership skills
Monitor Employee Relations trends, local and federal law changes, and relevant rulings
Inform leadership and people teams about impacts of new initiatives, policies, and programs
Research and respond to employee relations matters virtually and in person
Assist HR Business Partners and ER Business Partners in resolving concerns
Guide leaders in resolving concerns and mitigating employment risk
Influence business decisions to balance employee and business impact
Assess working conditions, safety, employee experience, and leadership effectiveness
Conduct on-site responses to engagement and environmental concerns
Deliver site-specific action plans and follow up
Gather and analyze employee data to identify focus areas
Use AI tools such as Claude and ChatGPT to improve analytics efficiency and effectiveness
Deliver standard and scheduled updates and reporting to Senior Leadership

Requirements

What you’ll need

At least 7 years of relevant experience focused in employee relations, human resources, employment law, or labor relations
Bachelors and/or Masters in Human Resources or Labor Relations
Mastery of employment law basics and performance management best practices
Ability to translate data and predictive analytics into action plans
Excellent interpersonal, written, and oral communication skills
Strong emotional intelligence (EQ)
Ability to establish trust and wield influence across all organizational levels
Experience diffusing tension and mediating conflict
Presentation, training design, and facilitation experience
Willingness to travel as needed, up to 30%
Prior experience supporting a call center/customer service center is a plus

Benefits

Comp & perks

Equity grants
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical benefits
Dental benefits
Vision benefits
11 paid holidays
Disability insurance
Basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation for salaried roles
80 hours of paid sick time per year for salaried roles
Premium healthcare
Wellness expense reimbursement