Manager, SMB Business Development – Retention

DoorDash

. Drive successful engagement at critical partnership phases such as renewals, exclusivity negotiations, and strategic initiatives .

Posted 10/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $144,160 - $212,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business development and account management, with a strong focus on driving retention strategies, structuring high-value deals, and leading teams to achieve performance excellence. Proficient in leveraging data analytics to inform strategic decisions and foster collaboration across multiple teams.

Highest-signal resume keywords

Business DevelopmentAccount ManagementTeam LeadershipData AnalyticsDeal Structuring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

High-Value Deal StructuringPerformance OptimizationChurn MitigationCompetitive Strategy DevelopmentFinancial ModelingContract Negotiation

Soft Skills

CollaborationCareer DevelopmentStrategic Thinking

Industry Keywords

Restaurant PartnershipsSaaS BusinessQSR BrandsMarketplace Dynamics

About the role

Key responsibilities & impact

Drive successful engagement at critical partnership phases such as renewals, exclusivity negotiations, and strategic initiatives
Transition accounts back to the broader Account Management team after key partnership moments
Manage and develop four direct reports, fostering career growth and performance excellence
Lead the Business Development marketplace retention strategy, including proactive renewals, upsells, churn mitigation, deal structuring, and performance optimization
Develop and implement competitive strategies in response to evolving market dynamics and competitor moves
Collaborate with Account Management, Account Development, Strategic Finance, Selection, US Local Markets, and Legal teams
Drive retention, exclusivity, deal efficiency, and partner value during critical partnership engagements
Report to Blair Toll, Sr. Manager of Business Development, within the Rx Success organization

Requirements

What you’ll need

6+ years of experience in restaurant partnerships, business development, or enterprise account management
Proven track record of structuring and closing high-value deals at pivotal moments
Experience managing and developing a team of high performers
Ability to leverage data and analytics to inform decision-making and strategy
Experience working across multiple teams to drive business outcomes
Experience ideating, launching, and seeing projects through to fruition
Post-sales experience is a bonus
Experience in a high-growth marketplace, delivery, or SaaS business is a bonus
Experience working with major restaurant chains or QSR brands is a bonus
Background in financial modeling or contract negotiations is a bonus

Benefits

Comp & perks

Equity grants
Sales commission
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical benefits
Dental benefits
Vision benefits
11 paid holidays
Disability insurance
Basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation for salaried roles
80 hours of paid sick time per year for salaried roles
Premium healthcare
Wellness expense reimbursement