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Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Own day-to-day operations for 15–20 locations in a specific U.S. region
- Ensure site processes run smoothly, efficiently, and safely
- Design, build, and execute process improvement projects
- Drive operational efficiencies and improve service quality and reliability
- Work cross-functionally with central teams to improve customer experience on every order
- Ensure teams have the tools, resources, and support needed to achieve operational goals
- Manage site operations through third-party relationships
- Collaborate with internal and external stakeholders
- Travel up to 40%
- Report directly to the Senior Manager, Parcel
Requirements
What you’ll need- 5+ years of leadership experience
- Experience managing leaders in an operations-heavy environment
- 4–6+ years of experience in on-the-ground warehousing or logistics, preferably in the 3PL space
- Excellent Excel, Google Sheets, and data analysis skills
- Familiarity with SQL
- Bachelor’s Degree
- Ability to solve problems from first principles
- Ability to work effectively in ambiguous, rapidly changing startup environments
- Ability to balance day-to-day operational details with strategic planning
- Internal candidates must qualify for internal mobility guidelines
- Bonus: experience starting or scaling a successful start-up
- Bonus: demonstrated interest in logistics, on-demand services, and marketplaces
- Bonus: multi-unit management experience
- Bonus: experience working with 3PLs
- Bonus: experience building and training high-performing teams
Benefits
Comp & perks- Equity grants
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability insurance
- Basic life insurance
- Family-forming assistance
- Mental health program
- Flexible paid time off/vacation for salaried roles
- 80 hours of paid sick time per year for salaried roles
- Premium healthcare
- Wellness expense reimbursement
