Senior Associate, Operational Intelligence, Labs

DoorDash

. Design and build full-stack features connecting frontend interfaces to backend services and data stores .

Posted 10/28/2026full-timeRemote • United StatesSenior💰 $93,800 - $138,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in full-stack development, including frontend and backend systems, REST API design, and containerized application deployment. Proficient in using AI tools for development and operational intelligence, with strong capabilities in data validation and technical documentation.

Highest-signal resume keywords

Full-Stack DevelopmentREST API DesignContainerization Using Docker and KubernetesPython and JavaScript ProficiencyCI/CD Pipeline Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Full-Stack DevelopmentREST API DesignPython ProgrammingJavaScript ProgrammingSQL Data InvestigationContainerizationCI/CD PipelinesVersion ControlAutomated TestingData Workflow Development

Soft Skills

Clear CommunicationMentoringOwnership of ProjectsProblem-SolvingCollaboration

Tools & Technologies

DockerKubernetesGitHubBuildkiteLLMsAutomated JobsCommand Line

Industry Keywords

Operational IntelligenceAI-Powered TroubleshootingTechnical DocumentationData RelationshipsProduction Environments

Tech Stack

Tools & technologies

DockerJavaScriptKubernetesPythonSQL

About the role

Key responsibilities & impact

Design and build full-stack features connecting frontend interfaces to backend services and data stores
Instrument services with logging, metrics, and alerting
Partner with DoorDash Engineering and platform teams to align systems with company infrastructure standards
Work with operational users to identify recurring challenges and translate feedback into technical requirements
Deliver improvements from concept through rollout
Develop integrations and data workflows using APIs, databases, and automated jobs
Contribute to AI-powered troubleshooting and decision-support capabilities
Evaluate AI capabilities for accuracy, usefulness, reliability, latency, and operating cost
Use version control, code review, automated testing, and staging environments before deployment
Investigate application and integration failures, identify root causes, and implement fixes or mitigations
Improve operational reporting by validating data relationships, metric definitions, and outputs
Create technical documentation, troubleshooting guides, and user resources
Measure impact through adoption, time saved, reduced manual effort, and workflow quality
Lead the transition of Operational Intelligence systems to a production-grade architecture
Mentor Operational Intelligence Associates on code quality, testing best practices, and documentation standards

Requirements

What you’ll need

3–5 years of hands-on experience developing and maintaining software that runs in production environments
Understanding of frontend and backend systems, HTTP, client-server communication, authentication, and data flow across services
Experience designing and consuming REST APIs
Experience deploying and operating containerized applications using Docker and Kubernetes
Experience with CI/CD pipelines such as Buildkite
Experience collaborating through GitHub using pull requests, code review, and branching workflows
Ability to write, debug, and maintain Python and JavaScript code
Ability to use SQL to investigate, transform, and validate data
Effective use of LLMs and AI-assisted development tools, including understanding their strengths and limitations
Experience with APIs, databases, and system integrations
Ability to diagnose failures across connected systems
Comfortable using the command line, Git, GitHub, and issue-tracking tools
Clear communication with technical and nontechnical audiences
Ability to write useful documentation and explain progress, tradeoffs, and results
Ability to take ownership of defined projects, follow through on commitments, surface blockers early, and identify process improvements

Benefits

Comp & perks

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical benefits
Dental benefits
Vision benefits
11 paid holidays
Disability insurance
Basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation for salaried roles
80 hours of paid sick time per year for salaried roles
Wellness expense reimbursement
Comprehensive benefits package
Premium healthcare