Growth Account Manager

DoorLoop

. Own a book of existing customers and proactively reach out to upsell products they do not currently use.

Posted 11/3/2026full-timeRemote • New York • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates full-cycle sales expertise, including outreach, discovery, demo, and closing, while effectively managing customer relationships to drive upsell and account growth. Exhibits a builder mentality, contributing to the development of processes and playbooks in a dynamic environment.

Highest-signal resume keywords

Full-Cycle Sales ExperienceUpselling And Account GrowthCustomer Needs UnderstandingProcess DevelopmentDaily Activity Accountability

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Intrinsically MotivatedAdaptableBuilder Mentality

Industry Keywords

Sales CycleCustomer Issues ResolutionMonthly QuotaDemosObjection Handling

About the role

Key responsibilities & impact

Own a book of existing customers and proactively reach out to upsell products they do not currently use.
Run the full sales cycle on each account: outreach, discovery, demo, and close.
Hit daily activity targets, book and run demos, and carry a monthly upsell revenue quota.
Flag and help resolve open customer issues with Support before pushing an upsell conversation.
Help build the playbook, including scripts, cadences, objection handling, and the process future growth account managers will ramp on.
Give direct feedback on what is and is not working while the motion is being proven out.

Requirements

What you’ll need

Intrinsically motivated and comfortable being held accountable to daily activity, demos, and a monthly quota.
Full-cycle sales experience: run your own conversations from outreach to close.
Demonstrated ability to understand customer needs deeply and use that understanding to grow the account through upsell, expansion, or improving ARR.
Adaptable and willing to learn in a new pilot, helping shape the process rather than inheriting one.
Builder mentality: comfortable without a fully built-out system and energized by creating one.
Motivated to grow with the organization as the team scales.
Nice to have: experience helping launch a new team or motion from scratch in an environment without an established process.

Benefits

Comp & perks

Unlimited paid time off: take unlimited personal, sick, and vacation days.
401(k): plan for retirement with 4% matching and instant vesting.
Medical, dental, and vision insurance: full medical coverage for employees through United Healthcare and full dental and vision coverage through Guardian, with 25% coverage for dependents across all plans.
Life insurance: $100,000 policy fully covered by DoorLoop.
Disability insurance: short- and long-term disability insurance fully covered by DoorLoop.
Paid parental leave: paid maternity and paternity leave for birth and adoption.
Monthly stipend: a dedicated budget for work-related expenses.
Best-in-class equipment: company laptop and top-tier tools.