Maintenance Coordinator

Doorstead

. Own assigned work orders from intake to close-out, following established workflows and documentation standards .

Posted 10/8/2026full-timeRemote • ArgentinaMid-LevelSenior💰 $7 - $9 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing work orders and delivering exceptional customer service while maintaining accurate documentation and communication. Proficient in coordinating maintenance requests and collaborating across teams to ensure timely resolution of issues.

Highest-signal resume keywords

Work Order ManagementCustomer Service ExcellenceStrong English CommunicationProcess OrientationMaintenance Coordination

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Work Order SoftwareDocumentation StandardsSLA FamiliarityCSAT UnderstandingTicketing Systems

Soft Skills

Attention to DetailDecisivenessProactivityEmpathyAdaptability

Tools & Technologies

Property Management Software

Industry Keywords

Maintenance CoordinationEscalated IssuesService AppointmentsTenant CommunicationOwner Communication

About the role

Key responsibilities & impact

Own assigned work orders from intake to close-out, following established workflows and documentation standards
Meet CSAT targets and SLA commitments across all tenant and owner communications
Manage and reduce a backlog of escalated maintenance issues through daily prioritization
Schedule and coordinate service appointments between tenants and vendors
Conduct consistent follow-ups to ensure repairs are completed to a high standard
Maintain accurate, timely records in systems for every request and communication
Collaborate across teams to resolve escalations
Deliver a world-class servicing experience for tenants and owners across maintenance requests, including intake, triage, approval, scheduling, completion, and quality verification

Requirements

What you’ll need

Prior experience as a virtual assistant or remote worker
Experience delivering excellent customer service in challenging or ambiguous situations
Strong written and verbal English communication skills
Process-oriented, with strong attention to detail and documentation
Decisive and proactive, comfortable making sound decisions and moving work forward
Empathetic, adaptable, and able to multitask across competing priorities
Reliable internet connection
Flexible schedule
Experience with property management, maintenance coordination, or work order software (nice to have)
Familiarity with SLAs, CSAT, or ticketing systems (nice to have)

Benefits

Comp & perks

Option to work remotely from anywhere with an internet connection
Wellness Leave: eight (8) hours of bonus pay per calendar month to support time off for well-being purposes, family-related reasons, sick leave, etc.
New Parent Leave: ten (10) days of New Parent Bonus for new parent leave for contractors who become parents through adoption or childbirth