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Doppler

Senior Account Manager – Renewals/Expansion

Doppler

. Own renewal and expansion revenue across a portfolio of existing customers, meeting quarterly and annual targets.

Posted 10/27/2026full-timeRemote • United StatesSenior💰 $140,000 - $175,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and software sales, with a strong focus on customer relationship building, revenue growth strategies, and applying MEDDPICC methodology. Proven ability to engage with technical buyers and manage multi-year account plans effectively.

Highest-signal resume keywords
Account ManagementMEDDPICC ApplicationCustomer Relationship BuildingSalesforce ProficiencyTechnical Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Account PlanningRevenue Growth StrategiesSales Cycle ManagementStakeholder MappingChurn Risk IdentificationContract Renewal ManagementSales Playbook DevelopmentDiscovery SkillsTechnical Solution PositioningOutbound Pipeline Development
Soft Skills
Attention to DetailOrganizational SkillsCommunication SkillsResilienceCuriosity
Tools & Technologies
SalesforceApolloSales NavigatorEmail Automation ToolsProspecting Tools
Certifications & Qualifications
Formal MEDDPICC Training
Industry Keywords
B2B SoftwareDevOpsDeveloper ToolsCloud InfrastructureSecurity Products

Tech Stack

Tools & technologies
ApolloCloud

About the role

Key responsibilities & impact
  • Own renewal and expansion revenue across a portfolio of existing customers, meeting quarterly and annual targets.
  • Develop and execute multi-year account plans mapping stakeholders, white space, and expansion potential across business units, geographies, and product areas.
  • Reinforce customer value, outcomes, and ROI before contract milestones to make renewals predictable.
  • Monitor account health and usage data to identify churn or contraction risk and coordinate corrective action with Customer Success, Support, and Product.
  • Build trusted relationships with CTOs, VPs of Engineering, Heads of DevOps, and other executive stakeholders.
  • Conduct onsite and virtual check-ins, QBRs, and executive business reviews.
  • Coordinate cross-functionally to deliver continuous, high-touch, multi-year customer growth strategies.
  • Partner with Engineering on technical conversations and with Product and Marketing on go-to-market work and customer feedback.
  • Apply MEDDPICC across the pipeline and participate in deal reviews.
  • Maintain accurate Salesforce records, next steps, and forecasts.
  • Use AI and sales tools to improve account intelligence and work efficiency.
  • Improve Doppler’s product and processes and help create the sales playbook for future team members.

Requirements

What you’ll need
  • 3+ years in account management or software sales at a B2B software company, ideally carrying a renewal or expansion quota, with a track record of meeting or beating targets.
  • Experience selling to technical buyers, including developer tools, DevOps, infrastructure, or security products.
  • Strong discovery skills and ability to understand engineering environments before positioning a solution.
  • Ability to map stakeholders, manage relationships, communicate at the executive level, and grow accounts over a multi-year cycle.
  • Ability to provide an example of turning a hesitant customer into a win.
  • Working knowledge of MEDDPICC and discipline to apply it consistently.
  • Strong attention to detail and organization while managing account health, renewal timelines, and follow-ups.
  • Ownership of the full sales cycle and ability to identify blockers and push deals forward.
  • Comfort with a mid-market ACV motion and building expansion pipeline through outbound.
  • Comfortable with CRMs, email automation, and prospecting tools.
  • Willingness to travel for strategic customer visits.
  • Competitive, resilient, positive, coachable, curious, and willing to improve.
  • Startup or high-growth experience helps.
  • Preferred: familiarity with Apollo, Salesforce, Sales Navigator, or similar.
  • Preferred: formal MEDDPICC training.
  • Preferred: experience selling devtools, security, or cloud infrastructure.
  • Preferred: experience working remotely.

Benefits

Comp & perks
  • Premium health insurance (medical, dental, vision)
  • Guilt-free Unlimited PTO - 3-week minimum strongly encouraged!
  • Upward Mobility
  • Learning and Development Stipend
  • Wealth Advisor
  • 401k
  • Pregnancy & Family Leave
  • Fertility & Adoption Benefits
  • Equal Compensation (regardless of gender or race)