Sales Development Representative

DotCollective

. Start conversations that develop into client partnerships .

Posted 11/7/2026full-timeMelbourne • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong sales development capabilities with a focus on ecommerce and retail growth, utilizing research skills to understand client operations and challenges. Proficient in managing CRM hygiene and leveraging AI tools for effective sales engagement.

Highest-signal resume keywords

Sales DevelopmentEcommerce ExperienceResearch SkillsCRM ManagementAI Tool Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

ConfidenceResilienceCuriosityOrganisationCoachability

Tools & Technologies

ShopifyShopify POSLinkedIn Sales NavigatorSales Engagement Tool

Industry Keywords

Business DevelopmentSDRBDRCustomer-Facing RoleRetail Growth Services

About the role

Key responsibilities & impact

Start conversations that develop into client partnerships
Conduct sales development activities for ecommerce and retail growth services
Research businesses to understand their operations, sales approach and likely challenges
Manage activity, follow-up and CRM hygiene
Use AI tools in day-to-day sales work, applying human judgment and editing when needed
Report to the Growth Manager - Outbound & Partners
Work alongside Growth, Marketing, Delivery, Product and Retail teams

Requirements

What you’ll need

0 to 2 years in a sales, business development, SDR/BDR or customer-facing role
Agency, SaaS or ecommerce experience is a plus
Genuine curiosity about how retail and ecommerce businesses work and grow
Confidence on the phone and in writing, with resilience to handle rejection
Strong research skills to understand what a business does, how it sells and where it may be stuck
Organisation and discipline with activity, follow-up and CRM hygiene
Comfort using AI tools day to day and judgement to know when output needs human editing
Coachable, competitive and motivated by targets
Nice to have: familiarity with Shopify, Shopify POS or ecommerce platforms, LinkedIn Sales Navigator, or a sales engagement tool

Benefits

Comp & perks

Hands-on coaching, weekly call reviews and a clear development path in sales
Team Culture Days: every three months the team is flown into Melbourne to work together; dinner and drinks provided; travel, flights and accommodation covered
A day off for your birthday, in addition to annual leave
Professional development budget for courses, conferences or dedicated learning time
Regular Lunch & Learns with platform partners
Generous paid parental leave: primary carers receive 14 weeks at full pay or 28 weeks at half pay; secondary carers receive 6 weeks or 12 weeks at half pay