Head of IT

Dotdigital

. Own the global Corporate IT estate, including Microsoft 365, Azure, networking, telephony, identity, and endpoints .

Posted 9/15/2026full-timeLondon • United KingdomLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Corporate IT functions, including Microsoft 365, Azure, and networking, while leading teams and driving automation initiatives. Proven ability to manage substantial budgets and engage with senior leadership to ensure compliance and security.

Highest-signal resume keywords

Microsoft 365 ManagementAzure AdministrationTeam LeadershipBudget ManagementAutomation with PowerShell

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

NetworkingEndpoint ManagementSoftware DeploymentVersion ControlDocumentationLoggingService TransitionsDisaster RecoveryAsset ManagementLifecycle Planning

Soft Skills

NegotiationMentoringCollaborationCommunicationLeadership

Tools & Technologies

PowerShellGraph APIIntuneSlack AutomationsZendesk

Certifications & Qualifications

Microsoft QualificationsCisco QualificationsITIL Certification

Industry Keywords

ISO 27001ITIL FrameworkCorporate ITMulti-Site ManagementM&A Integration

Tech Stack

Tools & technologies

AzureMacOS

About the role

Key responsibilities & impact

Own the global Corporate IT estate, including Microsoft 365, Azure, networking, telephony, identity, and endpoints
Recruit, mentor, and retain a team of six across the UK and South Africa
Set technical direction and defend it at leadership meetings
Replace manual processes with PowerShell, Graph API, Intune, Slack automations, and other tooling
Apply engineering discipline through version control, documentation, and logging
Deliver software deployment improvements
Refresh the audio-visual estate at the London office
Manage asset management and lifecycle planning
Direct a multi-million-pound budget, including forecasting, cost control, and supplier performance
Negotiate with vendors in partnership with procurement
Lead major projects including service transitions, tooling rollouts, and disaster recovery
Partner with InfoSec on security posture and compliance
Represent Corporate IT within wider technology leadership
Build a respected, sustainable IT function
Report directly to the CTO

Requirements

What you’ll need

Genuine technical background, with experience building, breaking, and fixing systems
Fluency with Microsoft 365, Azure, networking, and endpoint management across Windows and macOS
Demonstrated instinct for automation and eliminating manual work
Senior leadership experience in Corporate IT within a multi-site or international organisation
Record of delivering modernisation
Ability to lead a team, negotiate with vendors, and engage with senior leadership
Experience supporting a distributed international user base
Experience managing a substantial budget with accountability for it
Formal procurement experience (nice to have)
Familiarity with ISO 27001, ITIL, and comparable frameworks (nice to have)
Experience of M&A integration or complex organisational change (nice to have)
Scaled service desk operations and Zendesk experience (nice to have)
Microsoft, Cisco, or ITIL qualifications (nice to have)
History of successful automation, scripts, or tooling projects (nice to have)

Benefits

Comp & perks

Parental leave
Medical benefits
Paid sick leave
Dotdigital day
Share reward
Wellbeing reward
Wellbeing Days
Loyalty reward
Hybrid working with two to three days a week at the London Bridge office
Real autonomy and a genuine mandate to change how things are done
Seat in the technology leadership group
Global team collaboration
Direct reporting to the CTO