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DotWorld

Payment Operations Specialist, International

DotWorld

. Operate the payment chain on a daily basis, including accounts, PSP configurations, routing, and billing .

Posted 10/22/2026full-timeRemote • SwitzerlandMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in managing payment solutions and PSP accounts, with a strong technical understanding of APIs and data analysis. Proficient in collaborating with cross-functional teams to implement payment methods and optimize conversion rates.

Highest-signal resume keywords
Payments Industry ExperiencePSP Account ManagementImplementation ManagementProficiency in PayPal, Apple Pay, and Google PayFluency in French

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Log ReadingAPI Call ValidationFlow AnalysisData AnalysisPayment Solution Implementation
Soft Skills
Problem SolvingNegotiationCollaboration
Tools & Technologies
Payment Service Providers (PSP)E-Commerce PlatformsSaaS Solutions
Industry Keywords
Payment ChainConversion RatesMerchant AccountInternational PSP EcosystemRFP Processes

Tech Stack

Tools & technologies
FluxTableauTypeScript

About the role

Key responsibilities & impact
  • Operate the payment chain on a daily basis, including accounts, PSP configurations, routing, and billing
  • Handle incidents and operational issues, from analyzing logs, data, and APIs through to resolution
  • Keep procedures, documentation, and PSP account access up to date
  • Serve as the internal expert on PayPal, Apple Pay, Google Pay, and local payment methods
  • Build the payment-method roadmap for each market
  • Monitor success rates, conversion, and costs
  • Recommend new payment methods to Product teams and support their rollout
  • Monitor the PSP ecosystem and emerging solutions
  • Contribute to partner selection and RFP processes
  • Manage day-to-day relationships with selected international providers and acquirers
  • Define project scope, functional specifications, and target processes
  • Coordinate implementation with Tech teams and squads through testing and production launch
  • Formalize the standard process for opening a new merchant account or entering a new market
  • Identify payment-related conversion levers
  • Build the business case for each market launch in collaboration with Data teams
  • Negotiate and challenge every cost line item

Requirements

What you’ll need
  • At least 5 years of experience in the payments industry
  • Experience on the PSP side in account management, solutions engineering, or implementation management, or on the e-commerce/SaaS merchant side managing and customizing payment solutions
  • Hands-on experience managing PSP accounts on a day-to-day basis
  • Experience implementing payment solutions with technical teams, including specifications, testing, and production launch
  • Proficiency with PayPal, Apple Pay, and Google Pay wallets
  • Strong knowledge of the international PSP and acquirer ecosystem
  • Solid technical understanding, including log reading, API call validation, and flow analysis
  • Ability to read dashboards, formulate analyses, and interpret test results
  • Fluency in French required
  • Minimum B2 level of English required

Benefits

Comp & perks
  • Work remotely from any country in Europe
  • Work remotely from a different time zone for one month
  • Tailored vacation arrangements
  • Flexible working hours
  • Two company seminars per year
  • Hybrid work option in Lausanne, with modern offices, access to sports facilities, parking, and travel expense contributions
  • Professional development opportunities
  • Culture of innovation
  • Career growth opportunities
  • Inclusive work environment and equal opportunities