Risk & Compliance Specialist – Payments

DotWorld

. Become the payment risk reference point across all DotWorld merchant accounts and markets .

Posted 10/22/2026full-timeRemote • SwitzerlandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in payment risk management, including fraud prevention, dispute management, and compliance with card network requirements. Proficient in adapting anti-fraud strategies for various markets and products while ensuring adherence to legal standards.

Highest-signal resume keywords

Payment Risk ManagementFraud PreventionChargeback ManagementAnti-Fraud Tools ConfigurationFluency in French

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payment Risk AnalysisDispute ManagementChargeback PreventionAnti-Fraud Rule ConfigurationData Reporting3DS Strategy DefinitionMonitoring Program ComplianceAI Agent DevelopmentUnderstanding of Scheme RulesKnowledge of Subscription Laws

Soft Skills

Strong AutonomyExcellent Prioritization SkillsSound Decision-MakingStrong Documentation Discipline

Tools & Technologies

PSP ToolsRisk DashboardMonitoring AlertsData Reporting Tools

Industry Keywords

E-CommerceSubscription SaaSFintechCard SchemePayment NetworkVisa Monitoring ProgramsMastercard Monitoring ProgramsLATAM MarketsAsian Markets

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Become the payment risk reference point across all DotWorld merchant accounts and markets
Build a common risk standard for all SaaS products, adapted to each market
Lead fraud prevention, dispute management, and compliance with card network requirements
Manage the anti-fraud tools and rules of each PSP
Adapt anti-fraud rules to each product, market, and customer type
Combat free-trial, subscription, and friendly fraud
Define the 3DS strategy for each market, balancing its impact on conversion
Manage chargeback prevention and alerts, as well as the deflection rate for each MID
Take ownership of PayPal disputes and country-specific thresholds
Analyze the causes of disputes and ensure their root causes are addressed
Keep each MID below the thresholds of Visa, Mastercard, and PayPal monitoring programs
Ensure compliance with scheme rules regarding retries, descriptors, and CIT/MIT tagging
Represent DotWorld to PSP risk teams
Define the EU and US checkout standards with Legal and verify compliance before each launch
Build the risk standard for each new MID or market and provide risk approval before launch
Monitor developments in scheme rules and subscription laws
Maintain the risk dashboard and alert-triggered playbooks
Recommend well-supported solutions and lead their implementation
Build and monitor AI agents to automate routine monitoring activities
Collaborate with the Head of Payment, Head of Partnerships, Data team, and product squads

Requirements

What you’ll need

Ideally 5 years of experience in payment risk, with openness to a highly capable junior or more senior profile
Experience at an e-commerce or subscription SaaS merchant, PSP, fintech, card scheme, or payment network
Hands-on experience with the US market, including scheme rules, chargebacks, and state laws governing automatic renewal
Experience managing PayPal disputes and risk
Strong knowledge of Visa and Mastercard monitoring programs
Experience configuring anti-fraud rules in PSP tools
Understanding of the differences between fraud patterns in Europe and the US
Comfortable working with data, reporting, and native PSP reports
Strong autonomy and ownership
Excellent prioritization skills and the ability to make sound decisions under tight deadlines
Strong documentation discipline, including procedures, change logs, and PSP case files
Fluency in French required
Minimum B2 English required, with fluent English expected in day-to-day work
Ability or strong interest in building and monitoring AI agents is a plus
Exposure to LATAM or Asian markets is a plus
Experience in a scale-up without a dedicated team is a plus

Benefits

Comp & perks

€200 monthly coworking budget
Flexible vacation policy
Flexible working hours
Work remotely from a different time zone for one month
Equipment budget for a laptop, desk, chair, monitor, and headset
Two company seminars per year
For the hybrid option in Lausanne: modern offices, access to sports facilities, parking, and commuting cost support
Professional development opportunities
Culture of innovation
Career growth opportunities
Remote work from anywhere in Europe