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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving commercial growth through customer relationship management, upselling, and cross-selling strategies. Proficient in delivering tailored solutions that enhance customer satisfaction and contribute to business development.
Highest-signal resume keywords
Account ManagementBusiness DevelopmentCustomer Relationship ManagementUpsellingCross-Selling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesBusiness DevelopmentCustomer SatisfactionProduct RecommendationAccounting SupportPayroll ServicesLegal ServicesTax ServicesBusiness Banking AccountsService Improvement
Soft Skills
Competitive SpiritPassion for SalesCustomer-Focused Mindset
Certifications & Qualifications
Bachelor’s DegreeMaster’s Degree
About the role
Key responsibilities & impact- Drive the commercial growth of Dougs’ customer base
- Build trusted relationships with customers
- Ensure customer satisfaction
- Support customers by recommending the products and services best suited to their needs
- Grow Dougs’ revenue through upselling and cross-selling
- Offer premium accounting support packages
- Offer complementary payroll, legal, and tax products and services
- Offer related solutions, including business banking accounts and one-off services
- Contribute to the development and continuous improvement of the Dougs project
Requirements
What you’ll need- Bachelor’s or Master’s degree in Sales, Business, or a related field, or equivalent qualification
- At least 2 years of successful experience as an Account Manager or Business Developer
- Proficiency in English is a plus
- Competitive spirit, passion for sales, and customer-focused mindset
Benefits
Comp & perks- Hybrid work arrangement
- Open to candidates with disabilities