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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in SAP Quality Management solutions, including inspection processing, quality notifications, and batch quality management. Capable of translating business requirements into functional designs while leading project delivery and supporting continuous improvement in manufacturing environments.
Highest-signal resume keywords
SAP Quality Management (QM) SolutionsManufacturing Quality Management ProcessesIncident ManagementRoot Cause AnalysisStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Functional SpecificationsTesting StrategiesApplication TroubleshootingData IntegrationQuality ReportingDefect ResolutionProcess AnalysisDeployment ActivitiesBusiness Requirements AnalysisDocumentation Skills
Soft Skills
Analytical SkillsProblem-Solving SkillsCollaboration SkillsCommunication SkillsKnowledge Transfer
Industry Keywords
Manufacturing OperationsContinuous Improvement24x7 EnvironmentQuality NotificationsInspection Lots
About the role
Key responsibilities & impact- Design, develop, and support solutions and processes to meet business needs
- Gather and analyze business requirements for assigned functional and technical areas
- Work with business process teams, technical teams, and stakeholders to design and build objects
- Communicate status, metrics, risks, and issues
- Apply software development methodologies to support work processes
- Document detailed designs
- Build, test, and implement application objects
- Assist with issue resolution
- Ensure designs meet business requirements, Dow architecture standards, and long-term product/system vision
- Support SAP Quality Management solutions across global manufacturing operations
- Lead functional analysis, solution design, testing, deployment, and support for SAP QM enhancements and projects
- Support inspection lots, results recording, usage decisions, quality notifications, quality reporting, and batch-related quality management
- Analyze and resolve application, process, data, and integration issues using root cause analysis
- Support project delivery, system upgrades, testing cycles, and deployments
- Develop functional specifications, testing strategies, support procedures, and knowledge-transfer materials
- Monitor and support interfaces between SAP QM and integrated applications
- Collaborate with business experts, developers, architects, and support teams
- Participate in incident management, problem management, and continuous improvement in a 24x7 manufacturing environment
- Provide knowledge transfer and functional guidance to junior team members and support resources
Requirements
What you’ll need- A minimum of a bachelor’s degree, relevant military experience at or above a U.S. E5 ranking or Canadian Petty Officer 2nd Class or Sergeant, or 5 years relevant experience in lieu of a bachelor’s degree
- 5+ years of relevant experience
- Strong understanding of manufacturing quality management processes
- Proven experience supporting SAP Quality Management (QM) solutions in production support and delivery environments
- Deep understanding of inspection processing, results recording, usage decisions, quality notifications, batch quality management, and quality reporting
- Ability to translate business requirements into functional solution designs
- Experience with incident management, testing, defect resolution, root cause analysis, and deployment activities
- Experience troubleshooting application, data, and integration issues across SAP and connected enterprise systems
- Strong analytical, troubleshooting, and problem-solving skills
- Strong stakeholder management and collaboration skills
- Excellent verbal and written communication skills
- Strong documentation skills, including functional specifications, testing strategies, and support procedures
- Demonstrated ability to lead knowledge transfer and guide junior analysts
- Ability to work legally in the United States; no visa sponsorship/support is available
- No relocation assistance is offered
Benefits
Comp & perks- Equitable and market-competitive base pay and bonus opportunity
- Benefits and programs supporting physical, mental, financial, and social well-being
- Competitive retirement program, including possible company-provided benefits, savings opportunities, financial planning, and educational resources
- Employee stock purchase programs (availability varies depending on location)
- Student Debt Retirement Savings Match Program (U.S. only)
- Medical and life insurance packages
- Travel insurance in certain countries/locations
- Training, mentoring, work experiences, community involvement, and team-building opportunities
- Role-based workplace flexibility
- Competitive yearly vacation allowance
- Paid time off for new parents, including adoptive and foster parents
- Paid time off to care for sick or injured family members
- Paid time off for volunteering and Employee Resource Group participation
- Wellbeing Portal
- On-site fitness facilities (availability varies depending on location)
- Employee discounts for online shopping, cinema tickets, gym memberships, and more
- Transportation allowance (availability varies depending on location)
- Meal subsidies/vouchers (availability varies depending on location)
- Carbon-neutral transportation incentives, such as bike to work (availability varies depending on location)