Construction Client Manager

Doxel

. Work as a trusted advisor to Doxel’s strategic customers, driving impact and success .

Posted 10/6/2026full-timeRemote • Virginia • United StatesMid-LevelSenior💰 $90,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in the commercial construction industry, leveraging knowledge of General Contractor processes to drive customer success and technology adoption. Capable of leading business reviews, gathering feedback, and fostering platform adoption through effective communication and training.

Highest-signal resume keywords

Commercial Construction ExperienceProject Management SkillsCustomer Relationship ManagementTechnology Adoption ExpertiseBusiness Review Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project EngineeringProject SchedulingProject ControlsConstruction ManagementData Analysis

Soft Skills

Proactive Problem SolvingAdaptabilityStrong InitiativeEffective CommunicationCustomer-Focused Mindset

Tools & Technologies

Doxel PlatformConstruction Management SoftwareData Management Tools

Industry Keywords

General Contractor ProcessesConstruction Industry Best PracticesStakeholder EngagementSite VisitsField Team Training

About the role

Key responsibilities & impact

Work as a trusted advisor to Doxel’s strategic customers, driving impact and success
Act as a subject matter expert on Doxel’s products and help drive the construction industry forward
Share best practices and guide customers through technology adoption to improve efficiency
Lead Monthly and Quarterly Business Reviews with executive stakeholders
Document feature requests, validate minor bugs, and escalate technical requests to engineering leads
Gather customer feedback and identify trends, pain points, and areas of friction
Build best practices and FAQs to support customers consistently
Escalate and triage high-priority customer situations
Foster universal adoption of the Doxel platform
Demonstrate and prove the impact of Doxel’s products and services to customer stakeholders and field teams
Enable customers to use Doxel’s dataset to drive efficiencies and ask the right questions of their teams
Conduct site visits, trainings, and discovery with customers’ field teams at large commercial construction projects

Requirements

What you’ll need

5+ years in the commercial construction industry as a project engineer, project manager, scheduler, superintendent, and/or project controls
Knowledge of processes and procedures followed by General Contractors
Comfortable with modern technology for managing and communicating with customers
Proactive and self-motivated
High aptitude and willingness to continually learn new technologies
Adaptable to various work settings and strong personal initiative to execute with minimal oversight
Experience operating in ambiguity, wearing many different hats day to day
Willingness to be a part of the solution, no matter where the challenge is coming from
Weekly travel, up to 50% to jobsites to build rapport and drive results with customers

Benefits

Comp & perks

Competitive Base Salary + Equity Package
Remote first culture (for most roles)
Comprehensive Health Insurance (Medical, Dental, Vision)
Home office setup stipend
Monthly allowance for cell phone and internet
Flexible PTO, generous company holiday policy, and unlimited sick days