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Dragonfly Health

IPU Pharmacy Technician, Overnight

Dragonfly Health

. Perform accurate prescription data entry in accordance with company policies, IPU standards, and regulatory requirements .

Posted 10/15/2026full-timeRemote • Pennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in prescription data entry, knowledge of brand and generic drug names, and familiarity with drug formularies while ensuring compliance with regulatory standards. Capable of managing multiple priorities efficiently and providing excellent customer service in a fast-paced environment.

Highest-signal resume keywords
Prescription Data EntryCPhT CertificationPharmacy Systems ProficiencyExcellent Communication SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data EntryKnowledge of Drug NamesFamiliarity with Drug FormulariesTyping SkillsProblem-Solving Skills
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationSelf-MotivatedAbility to Work IndependentlySchedule Flexibility
Tools & Technologies
Microsoft Office SuiteDocuwareOutlookExcelWordTeamsZetafaxInfinity
Certifications & Qualifications
CPhT CertificationPA Board of Pharmacy RegistrationTN Board of Pharmacy Registration
Industry Keywords
Prescription Data EntryMedication OrdersPatient RecordsOperational ComplianceHIPAA Compliance

About the role

Key responsibilities & impact
  • Perform accurate prescription data entry in accordance with company policies, IPU standards, and regulatory requirements
  • Update patient records timely and precisely
  • Use pharmacy systems and Microsoft applications, including Docuware, Outlook, Excel, Word, Teams, Zetafax, and Infinity
  • Review and process faxed medication orders
  • Verify and clarify medication-order information with hospices and document interactions
  • Apply knowledge of brand and generic drug names, formulary guidelines, and medication profiling standards to maintain accurate MARs and patient profiles
  • Meet IPU goals for profile accuracy, call quality, and operational compliance
  • Support Automated Dispensing System troubleshooting and after-hours protocols
  • Provide customer service, E3 support, Vitas E3 support, and PCO-related urgent processing
  • Maintain detailed call logs and interaction documentation
  • Assist local pharmacies with adjudication of emergent medication claims and escalate urgent requests
  • Support compliance initiatives and ADS reporting, tracking, and trending
  • Collaborate with internal and external stakeholders to resolve prescription-related issues and improve IPU processes
  • Perform other duties as assigned

Requirements

What you’ll need
  • High school diploma or equivalent
  • CPhT preferred
  • Pharmacy Technicians residing in Pennsylvania must be registered with PA Board of Pharmacy or obtain registration prior to internal deadline
  • Pharmacy Technicians residing in Tennessee must be registered with TN Board of Pharmacy
  • One (1) year of pharmacy technician data entry experience (2 years preferred)
  • Good knowledge of brand and generic drug names
  • Familiarity with drug formularies
  • Ability to work independently and accurately in a fast-paced environment
  • Ability to comprehend documents received via fax
  • Excellent verbal and written communication skills
  • Ability to manage multiple priorities efficiently with attention to detail
  • Excellent problem-solving and critical thinking skills
  • Ability to oversee workflow effectively in remote sites
  • Accurate and efficient typing/data-entry skills
  • Proficiency with pharmacy-based systems for prescription data entry, Windows-based applications, and Microsoft Office Suite
  • Self-motivated with a strong work ethic and professional integrity
  • Ability to provide a high-speed DSL or cable internet connection for a home office
  • Dedicated space without ongoing interruptions to protect member PHI / HIPAA information
  • Schedule flexibility in work hours
  • Ability to sit or stand seven (7) to ten (10) hours per shift, with possible extended hours
  • Finger dexterity to operate office equipment
  • Ability to lift up to twenty-five (25) pounds occasionally
  • Required visual acuity and ability to hear normal sounds

Benefits

Comp & perks
  • Remote, work-from-home position
  • Overnight schedule
  • Flexible work hours
  • No travel required
  • Reasonable accommodations may be made for individuals with disabilities