Quality Assurance Analyst

Dragonfly Health

. Conduct routine and targeted audits across applicable business areas .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting audits, analyzing operational data, and developing actionable recommendations to enhance quality and compliance within healthcare settings. Proficient in utilizing analytical tools and methodologies such as CAPA, TQM, Lean, and Six Sigma to drive process improvements.

Highest-signal resume keywords

Audit ConductingAnalytical SkillsCAPA FamiliarityExcel ProficiencyHealthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality EvaluationCompliance AnalysisPerformance Data AnalysisDashboard DevelopmentScorecard Maintenance

Soft Skills

Attention to DetailCommunication SkillsProblem-Solving

Tools & Technologies

SalesforceCall-Monitoring SystemsReporting Tools

Industry Keywords

HealthcareHospiceRegulatory ComplianceAccreditation ReviewsProcess Improvement

About the role

Key responsibilities & impact

Conduct routine and targeted audits across applicable business areas
Evaluate quality, compliance, and adherence to established standards
Analyze quality metrics, audit results, operational trends, and performance data
Develop and maintain dashboards, scorecards, audit summaries, and reports
Identify workflow inefficiencies, compliance risks, and recurring issues
Communicate recommendations to operational leadership
Support root-cause analysis and corrective and preventive action (CAPA) efforts
Help prepare for regulatory surveys, accreditation reviews, internal audits, and compliance assessments
Partner with teams on process improvements, workflow changes, system updates, and quality initiatives

Requirements

What you’ll need

3+ years of related professional experience, preferably within healthcare or hospice
Experience conducting audits and working with operational data
Strong analytical skills and attention to detail
Ability to turn findings into actionable recommendations
Familiarity with CAPA, TQM, Lean, or Six Sigma
Proficiency with Excel and reporting/analytical tools
Experience with Salesforce, call-monitoring systems, or similar platforms is helpful
Bachelor’s degree preferred, or an equivalent combination of education and experience
High school or better
Must reside in Pennsylvania or Tennessee

Benefits

Comp & perks

Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.)
Growth Opportunity and Career Advancement
Agile and Adaptable team culture
Innovative and revolutionary technology solutions
A higher calling to provide quality patient care
Continuous learning and skill development opportunities