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Drips

Client Insights Manager

Drips

. Serve as the platform expert on the Client Success team .

Posted 11/4/2026full-timeRemote • Ohio • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in campaign management and analytics, with a strong focus on performance analysis and optimization. Proficient in utilizing Salesforce, Tableau, and data analysis tools to support client success and operational efficiency.

Highest-signal resume keywords
Campaign ManagementData AnalysisSalesforceTableauA/B Testing

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
AnalyticsPerformance AnalysisA/B TestingData InterpretationOptimization
Soft Skills
CommunicationOrganizationAttention to DetailSelf-DirectionAccountability
Tools & Technologies
SalesforceTableauHelpJuiceData Analysis Tools
Industry Keywords
Client SuccessCampaign SetupPerformance ReportingOperational IssuesBest Practices

Tech Stack

Tools & technologies
Tableau

About the role

Key responsibilities & impact
  • Serve as the platform expert on the Client Success team
  • Own campaign setup and performance analysis
  • Review key metrics to identify and act on optimization opportunities
  • Design, run, and analyze A/B tests
  • Present findings clearly to internal teams and clients
  • Support Client Success Managers by resolving operational issues and escalating when needed
  • Maintain accurate client performance documentation in Salesforce, Tableau, and HelpJuice
  • Contribute to internal and external performance reporting
  • Partner with Production on campaign setup, testing, and performance validation
  • Improve processes and document best practices as the team scales

Requirements

What you’ll need
  • Bachelor’s degree or equivalent professional experience
  • 2–4 years of experience in analytics, campaign management, or a client-facing operations role
  • Working knowledge of Salesforce, Tableau, and data analysis tools
  • Strong analytical skills, with the ability to turn data into clear recommendations for non-technical audiences
  • Excellent written and verbal communication
  • Strong organization and attention to detail, with the ability to manage multiple projects at once
  • Self-direction and accountability in a fully remote environment
  • Experience designing and interpreting A/B or multivariate tests (nice to have)
  • Familiarity with knowledge-base tools such as HelpJuice (nice to have)

Benefits

Comp & perks
  • Fully remote work environment