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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in System QA Testing, including SMS Deliverability and Throughput Testing, while maintaining organized records and clear communication. Capable of identifying issues and following structured procedures in a remote work environment.
Highest-signal resume keywords
System QA TestingSMS Deliverability TestingThroughput TestingMicrosoft Excel ProficiencyQuality Control Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System QA TestingSMS TestingThroughput TestingData EntryQuality AssuranceDocumentation SkillsData ValidationIssue Tracking
Soft Skills
Attention to DetailStrong Communication SkillsOrganizational SkillsAnalytical MindsetTime Management
Tools & Technologies
Microsoft ExcelQC ToolsSpreadsheets
Industry Keywords
TelecommunicationsDigital CommunicationQuality AuditsRemote Work
About the role
Key responsibilities & impact- Perform daily System QA testing across supported providers and carriers
- Perform vanity-domain testing to verify SMS deliverability and URL redirection
- Perform throughput testing across AT&T, T-Mobile, and Verizon
- Review testing reports line by line and follow established testing procedures consistently
- Record test outcomes accurately in spreadsheets, reports, and internal systems
- Identify delivery issues, repeat failures, inconsistencies, and other anomalies
- Escalate confirmed issues to Production leadership or the appropriate internal team
- Maintain clear, organized records of testing activity, findings, and follow-up actions
- Communicate schedule concerns, testing delays, equipment issues, and blockers promptly
- Support additional audits, ticket follow-up, and special QC projects as assigned
- Use approved QC tools and documentation to improve accuracy and consistency
- Protect confidential client, campaign, and operational information
- Prioritize Centene quality audits, vanity domain testing, and throughput testing
Requirements
What you’ll need- High school diploma or equivalent
- Reliable internet access suitable for remote work
- Adequate cell reception and access to the required testing devices or carrier environments
- Basic to intermediate proficiency with Microsoft Excel, spreadsheets, and documentation tools
- Strong attention to detail and ability to follow structured procedures consistently
- Strong written and verbal communication skills
- Ability to work independently in a remote environment
- Ability to remain organized, manage time effectively, and meet deadlines
- Ability to perform repetitive work accurately without losing focus
- Analytical mindset and comfort identifying patterns, inconsistencies, or recurring issues
- Willingness to learn technical workflows, internal terminology, and company systems
- Availability to work the agreed part-time schedule within the approved operating window
- Preferred: Experience in quality control, quality assurance, software testing, data entry, or process-driven operational work
- Preferred: Experience working with SMS, telecommunications, web links, or digital communication platforms
- Preferred: Familiarity with spreadsheets, data validation, or issue tracking
- Preferred: Experience working remotely or independently with limited direct supervision
- Preferred: Coursework or experience in English, computer science, information technology, communications, or a related field
Benefits
Comp & perks- Part-time schedule
- Remote work arrangement
- Approved operating window for scheduling
- Access to required testing devices or carrier environments