Manager, Operations Analytics

Driven Brands Inc.

. Partner with Operations leadership and cross-functional stakeholders to translate business questions into analytical frameworks and actionable insights .

Posted 10/15/2026full-timeRemote • North Carolina • United StatesMid-LevelSenior💰 $107,700 - $192,300 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Partner with Operations leadership and cross-functional stakeholders to translate business questions into analytical frameworks and actionable insights
Lead complex analyses to identify operational opportunities, quantify impact, and guide strategic decision-making
Develop standardized reporting packages to pinpoint, monitor, and optimize shop operations
Develop and present clear, compelling analytical narratives to operations leadership that drive alignment and action
Collaborate with Regional and District Managers to prioritize initiatives that improve cars per day
Provide real-time analytical support through dashboards, data visualizations, and ad-hoc reporting
Mentor and grow operations analysts
Support ongoing KPI reporting and operational performance tracking
Apply understanding of shop-level operations to deliver practical, actionable recommendations
Identify business trends and key drivers impacting operational performance
Partner with data engineering teams to improve data quality, access, and usability
Support the development, execution, and measurement of system-wide operational changes

Requirements

What you’ll need

Bachelor’s degree in a relevant field
5+ years of experience in business/operations analytics or commensurate experience
3+ years of experience in multi-shop management
1+ years of leading and mentoring analytics or operational teams
Advanced proficiency in Excel, including complex formulas and problem-solving with large data sets
Strong working knowledge of PowerPoint and Word for executive-level communication
Ability to write and understand basic SQL to extract data from relational databases
Demonstrated experience analyzing operational and performance metrics to identify business opportunities
Strong financial modeling, analytical, and strategic thinking skills
Excellent communication, presentation, and stakeholder collaboration skills
Ability to translate data into actionable initiatives and present recommendations to senior leadership
Highly organized, self-motivated, and comfortable operating in a fast-paced environment

Benefits

Comp & perks

Health and wellness benefits
Paid time off
Holiday pay
Early access to 50% of earned wages at any time through the myFlexPay program
Supplemental pay types may include commissions or bonus incentives, depending on the role