Platform Administrator

Driven Technologies

. Configure, maintain, and monitor assigned platforms to ensure availability, performance, and security .

Posted 11/11/2026full-timeGreat Falls • Montana • United StatesJunior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in platform administration, particularly with the Jack Henry and ARCU platforms, ensuring optimal performance, security, and user access management. Capable of managing multiple projects while collaborating with internal and external stakeholders to enhance operational efficiency.

Highest-signal resume keywords

Jack Henry Platform ExpertiseARCU Platform AdministrationIncident Response and TroubleshootingProject ManagementFinancial Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Platform ConfigurationUser Access ManagementProcess AutomationTechnical DocumentationSoftware Applications KnowledgeProgramming ExperienceSystem AdministrationOperational SupportPerformance MonitoringIncident Management

Soft Skills

CollaborationCommunicationProblem-SolvingTime ManagementAdaptability

Industry Keywords

Financial Institution Core ProcessingWorkflow EfficiencyOn-Call SupportBeta TestingOperational Requests

About the role

Key responsibilities & impact

Configure, maintain, and monitor assigned platforms to ensure availability, performance, and security
Execute platform administration tasks, including upgrades, patches, and user access management
Respond to incidents and troubleshoot technical issues, escalating as needed
Document platform configurations, processes, and procedures
Partner with internal teams to implement solutions supporting business operations
Collaborate with external stakeholders on requests, maintenance, and feature enhancements
Identify opportunities for process automation and workflow efficiency
Support testing and deployment of platform changes with minimal user disruption
Provide on-call support as needed
Participate in beta testing with third-party vendors
Assist internal stakeholders with operational requests
Coordinate with departments to ensure work flows effectively and timely
Keep management informed of progress and significant challenges
Complete required reports and records
Attend meetings and committees as required
Complete special projects as assigned

Requirements

What you’ll need

High school graduate or equivalent
Two (2) years of college training in business, or an equivalent amount of experience in operations and practices
One (1) or more years of experience in financial institution core processing
One (1) or more years of experience with the Jack Henry platform
Experience managing multiple projects at once
One (1) year of related programming experience
Knowledge of financial industry
Extensive knowledge of the Jack Henry platform
Knowledge of software applications
Understanding of related programming languages and procedures
Strong working knowledge of the ARCU platform, including system administration, configuration, troubleshooting, and operational support
Availability for on-call responsibilities 24/7 via phone or pager
Ability to provide additional hours, including Saturday/Sunday support, as required

Benefits

Comp & perks

Hybrid work arrangement
On-call support compensation not specified
Occasional overnight travel for training and conferences