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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in GTM readiness, translating product decisions into operational requirements, and orchestrating cross-functional collaboration. Proficient in managing complex initiatives across various business functions while ensuring effective communication and risk management.
Highest-signal resume keywords
GTM ReadinessProduct OperationsSaaS Commercial ProcessesCross-Functional CoordinationStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Launch SupportPricing ChangesContractingBillingProvisioningCustomer Lifecycle ManagementOperational Requirements TranslationSystems ThinkingRisk ManagementProcess Improvement
Soft Skills
Facilitating DecisionsDriving Clarity
Tools & Technologies
SalesforceCPQBilling SystemsCommerce SystemsEntitlement Systems
Industry Keywords
B2B SaaSSubscription-Based BusinessesGTM TechnologyRevenue OperationsSales Operations
About the role
Key responsibilities & impact- Own GTM readiness for product and commercial changes, including product launches, pricing and packaging changes, new SKUs, migrations, deprecations, and route-to-market changes
- Translate product decisions into commercial and operational requirements across product catalog, pricing and approvals, contracting, Salesforce/CPQ, billing and ordering, provisioning and entitlements, compensation, reporting, and customer lifecycle
- Partner with Product teams early to understand upcoming changes, identify impacted GTM motions, and establish decisions, owners, dependencies, and lead times
- Orchestrate cross-functional readiness across Product, Sales, Marketing, Customer Experience, Customer Success, Finance, Legal, Enablement, GTM Technology, and other impacted teams
- Drive end-to-end operational validation across quoting, ordering, provisioning, billing, reporting, renewal, support, and related workflows
- Identify and manage readiness risks, unresolved decisions, dependencies, and operational gaps before launch
- Improve the GTM Readiness operating model through reusable processes, launch patterns, requirements frameworks, and automation
- Help build and scale the GTM Readiness capability to reduce launch friction and enable faster, more predictable execution
Requirements
What you’ll need- At least 8 years of overall professional experience
- 5+ years of experience in Product Operations, Revenue Operations, Sales Operations, Commercial Operations, Business Systems, or another role supporting complex cross-functional GTM initiatives
- Demonstrated experience supporting product launches, pricing/packaging changes, commercial model changes, or other initiatives requiring coordination between Product and GTM teams
- Working knowledge of core SaaS commercial processes, including opportunity-to-order, quoting/CPQ, pricing, contracting, billing, provisioning, renewals, compensation, or customer lifecycle management
- Ability to translate ambiguous product or business needs into clear operational requirements, dependencies, decisions, and execution plans
- Experience independently coordinating complex initiatives across Product, Technology, Finance, Legal, Sales, and other business functions without direct authority over participating teams
- Strong systems thinking across commercial lifecycle processes, systems, data, and customer experiences
- Strong written and verbal communication skills, including documenting requirements, facilitating cross-functional decisions, communicating risks, and driving clarity
- Preferred: experience in B2B SaaS or subscription-based businesses; Salesforce, CPQ, billing, commerce, provisioning, entitlement, or customer-lifecycle systems; designing GTM readiness processes; multiple sales motions; automation and AI capabilities