Legal Operations Associate

Dropbox

. Design and lead legal team workflows, policies, and processes to improve efficiency .

Posted 11/5/2026full-timeRemote • CanadaMid-Level💰 CA$102,000 - CA$138,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in legal operations and project management, with a strong focus on process optimization and the implementation of legal technology tools. Capable of translating business requirements into effective system configurations while ensuring collaboration across legal and business stakeholders.

Highest-signal resume keywords

Legal Operations ExperienceProject ManagementProcess OptimizationLegal Technology ImplementationCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ImprovementWorkflow DesignKPI ReportingContract ManagementVendor Management

Soft Skills

CollaborationInterpersonal SkillsOrganizational SkillsEagerness to LearnProblem-Solving

Tools & Technologies

CLMEBillingMatter ManagementConfluenceJSMIroncladSpellbookBrightflag

Industry Keywords

Legal DepartmentCommercial TransactionsKnowledge ManagementContent OrganizationProcurement Processes

About the role

Key responsibilities & impact

Design and lead legal team workflows, policies, and processes to improve efficiency
Implement and manage legal technology tools, including CLM, eBilling and matter management
Drive legal department KPIs, reporting and dashboards to measure performance and value
Support Project Hopper’s rollout and onboarding of additional Legal teams, including testing changes, documenting configurations and training users
Oversee outside counsel and legal vendor engagements, onboarding and billing
Manage the legal team’s tech stack and collaborate with IT as needed
Partner with IT, Finance, Procurement, Compliance and other key teams on operational initiatives
Ensure smooth communication between Legal and business stakeholders
Translate process needs into practical configurations and refine workflows based on user feedback and request trends
Coordinate with CIT and the Atlassian team for platform guidance, troubleshooting, integrations and technical changes
Maintain centralized repositories for contracts, templates, policies and legal knowledge
Help maintain Legal’s Confluence knowledge base and support self-service and AI-assisted responses
Lead or support legal projects from planning to execution, including process improvement and change adoption
Identify automation opportunities and implement solutions to reduce manual workload

Requirements

What you’ll need

3+ years of experience in legal operations, project management, or operations roles within a legal department or law firm
Tech industry experience and familiarity with commercial transactions strongly preferred
Strong track record for project management and process optimization
Excellent communication, collaboration, interpersonal and organizational skills
Eagerness to learn new things and ability to navigate complicated and nuanced issues
Familiarity with knowledge management, content organization and access controls
Ability to translate business requirements into system configurations, troubleshoot issues and document changes
BA/BS from a top university and excellent academic credentials
Familiarity with contracting and procurement processes, negotiating, drafting and advising clients on commercial contracts is a plus but not required
JSM, Confluence, Ironclad, Spellbook and Brightflag knowledge are a plus, but not required