Product Manager

Dropbox

. Own customer-facing DocSend product areas end-to-end, from identifying customer problems and defining strategy through prioritization, execution, launch, measurement, and iteration .

Posted 9/23/2026full-timeRemote • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in end-to-end product management, focusing on customer-facing experiences, strategic opportunity development, and data-driven decision-making. Proficient in collaborating with cross-functional teams to enhance product quality and adapt to evolving market conditions.

Highest-signal resume keywords

Product ManagementCustomer EmpathyAnalytical SkillsCross-Functional CollaborationAI-Enabled Workflows

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

End-to-End Product OwnershipProduct Strategy DevelopmentSuccess Measure DefinitionQuantitative AnalysisQualitative Research

Soft Skills

Excellent CommunicationAdaptabilityCuriosity

Industry Keywords

Customer-Facing Product ExperiencesProduct QualityCross-Product ExperiencesProduct DataFeedback Integration

About the role

Key responsibilities & impact

Own customer-facing DocSend product areas end-to-end, from identifying customer problems and defining strategy through prioritization, execution, launch, measurement, and iteration
Drive foundational improvements across product experiences while balancing near-term customer needs with long-term product quality and health
Identify and develop strategic opportunities across Dropbox and DocSend, including multi-product experiences
Build deep customer understanding through research, product data, feedback, and direct customer context, translating insights into product decisions and priorities
Partner with Engineering and Design to define problems, evaluate options and tradeoffs, maintain quality, and guide cross-functional execution
Define success measures, evaluate outcomes using quantitative and qualitative evidence, and adapt the roadmap as needs, priorities, technology, and market conditions evolve
Use AI and automation thoughtfully to improve workflows

Requirements

What you’ll need

5+ years of product management or closely related experience, including end-to-end ownership of customer-facing product experiences
Ability to identify important customer problems, prioritize, make product tradeoffs, and translate strategy into clear product direction
Strong customer empathy and ability to combine qualitative customer understanding with quantitative evidence
Experience partnering with Engineering and Design amid ambiguity, technical constraints, dependencies, risks, and product-quality decisions
Strong analytical skills; ability to define success measures, interpret product and business data, and use evidence to guide iteration
Excellent written and verbal communication skills; ability to create cross-functional alignment and communicate decisions and tradeoffs
Adaptability and curiosity; ability to learn new domains and technologies and incorporate AI-enabled workflows with sound product judgment and accountability