Technical Architect

Dropbox

. Help enterprise customers translate business goals and complex technical requirements into practical solution architectures .

Posted 11/12/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical architecture and solutions design, with a strong focus on enterprise SaaS implementations, API integrations, and identity and access management principles. Capable of leading cross-functional teams to deliver actionable guidance and reusable architectures that align with customer business goals.

Highest-signal resume keywords

Technical ArchitectureSolutions ArchitectureAPI IntegrationsIdentity And Access ManagementImplementation Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solution DesignTechnical ValidationPrototypingData FlowsAuthenticationIAM PrinciplesZero Trust PrinciplesDocumentation WritingTechnical Risk AssessmentImplementation Guidance

Soft Skills

CommunicationMentoringWorkshop Leadership

Tools & Technologies

AI ToolsCASBSSEDLP PlatformsSAMLOAuthOIDCSCIMMFARBAC

Industry Keywords

Enterprise SaaSSecurity EcosystemsCompliance FrameworksTechnical DiscoveryOperational Readiness

About the role

Key responsibilities & impact

Help enterprise customers translate business goals and complex technical requirements into practical solution architectures
Work with customers and internal teams to design how Dropbox fits into existing systems, validate critical assumptions, and guide implementation and adoption
Lead architecture discussions covering workflows, integrations, identity and access, data movement, and operational readiness
Explain design choices and tradeoffs, identify technical risks early, and produce actionable guidance for implementation teams
Turn lessons from customer engagements into reusable patterns and feedback for Product and Engineering
Lead technical discovery with customer business and IT stakeholders to establish requirements, constraints, dependencies, and measurable success criteria
Design and document solution architectures, including system boundaries, integration and data flows, identity and permission models, and operational requirements
Evaluate design options across reliability, security, performance, implementation effort, and ongoing cost
Validate high-risk assumptions through prototypes, integration tests, or technical evaluations
Guide implementation and migration planning, including sequencing, owners, testing, cutover, rollback, and handoff
Partner with Customer Success, Support, Sales, Product, and Engineering to resolve technical blockers and connect architecture decisions to customer outcomes
Create reusable reference architectures, implementation guidance, and enablement materials; mentor colleagues and communicate recurring product gaps

Requirements

What you’ll need

At least 3 years in technical architecture, solutions architecture, implementation consulting, or a similar role, leading discovery, solution design, demonstrations, and technical validation for enterprise SaaS customers
Experience using AI tools for technical analysis, solution design, or prototyping, including validating outputs, protecting customer data, and assessing limitations
Experience designing and troubleshooting API integrations, authentication, data flows, and failure handling
Understanding of IAM and Zero Trust principles, including SSO, SAML, OAuth/OIDC, SCIM, MFA, RBAC, conditional access, and how permissions and sharing affect data exposure
Experience planning implementations or migrations and coordinating dependencies, technical risks, and handoffs across teams
Ability to write clear technical documentation, lead workshops, and explain design decisions to technical and business audiences
Expertise in at least one preferred area: CASB/SSE/DLP platforms; identity and access management; security ecosystems and integrations; or security and compliance frameworks