National Sales Coordinator

Drury Hotels

. Conduct sales activities related to incoming group inquiries for Drury Hotels’ guest rooms and meeting facilities .

Posted 9/29/2026full-timeRemote • Missouri • United StatesMid-LevelSenior💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales activities and meeting planning within the hotel industry, with a strong focus on client relationship management and attention to detail. Proficient in coordinating group bookings and enhancing guest experiences through effective communication and organizational skills.

Highest-signal resume keywords

Hotel Industry ExperienceSales ExperienceMeeting PlanningCustomer Service SkillsMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ActivitiesMeeting PlanningGroup Bookings CoordinationProposal PreparationContract ManagementRoom Block CoordinationFood and Beverage PlanningAudiovisual Services CoordinationDetail OrientationClient Experience Monitoring

Soft Skills

Attention to DetailOrganizational SkillsFlexibilityAdaptabilityVerbal Communication

Industry Keywords

Guest RoomsMeeting FacilitiesClient RelationshipsRevenue OptimizationBEOsRooming ListsBilling StatementsSafety and Security PoliciesDepartment PoliciesClient Inquiries

About the role

Key responsibilities & impact

Conduct sales activities related to incoming group inquiries for Drury Hotels’ guest rooms and meeting facilities
Respond to phone, electronic, and internal group leads
Increase company, market, and hotel revenue
Support Drury United and Hotel Operations in coordinating and servicing group bookings
Coordinate guest room and meeting room details and prospect group leads from third-party platforms
Build lasting relationships with new and existing clients
Respond promptly to inquiries, requests, lead sources, and guest issues
Participate in group booking procedures, weekly huddles, training, and department policies
Communicate with clients, sales teams, and hotel teams regarding proposals, contracts, agreements, group resumes, BEOs, rooming lists, billing statements, and follow-up documentation
Coordinate meeting plans including room blocks, meeting room functions, food and beverage, and audiovisual services
Conduct property tours and maintain knowledge of hotel amenities, rates, and client and hotel details
Monitor client experience through phone and email interactions
Inform management of guest comments, needs, and service opportunities
Collaborate with Regional Managers, Hotel General Managers, Revenue Strategy & Market Sales, Vertical Sales, National Call Center, Revenue Optimization, Legal, and Marketing
Follow safety and security policies and perform other assigned duties

Requirements

What you’ll need

Previous experience in the hotel industry required
Sales and/or meeting planning experience required
Exceptional attention to detail
Strong organizational skills
Proficiency in Microsoft Office Suite (Word, Excel, etc.) is advantageous
Outstanding verbal and written customer service skills
Flexibility and adaptability
Availability to support department hours: 7 AM–7 PM CST Monday–Friday and 9 AM–4 PM CST Saturday

Benefits

Comp & perks

Flexible scheduling
Paid time off
Hotel discounts and free room nights
Mentorship
Cross-training
Development plans
Management training
Medical, dental, vision, prescription, life, and disability coverage
Team Member Assistance Program
Company-matched 401(k)
Quarterly bonuses based on hotel results
Opportunity for growth and development within the organization
Option to be located in the St. Louis Corporate office, hybrid in St. Louis, or fully virtual within a Drury state