Air Freight Forwarder, Airfreight Administration

DSV - Global Transport and Logistics

. Coordinate administrative processes throughout the entire airfreight operation .

Posted 11/4/2026full-timeMannheim • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in airfreight operations, including invoice verification, accounts receivable, and accounts payable processes, while ensuring compliance with airfreight regulations. Proficient in SAP and transport management systems, with strong communication skills and a customer-oriented approach.

Highest-signal resume keywords

Airfreight Operations CoordinationInvoice VerificationSAP ProficiencyAccounts Receivable ManagementInternational Airfreight Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Invoice VerificationAccounts ReceivableAccounts PayableAirfreight AdministrationTransport Management SystemsSAPData AnalysisBilling ProcessesDocument ManagementCommercial Training

Soft Skills

Strong Communication SkillsCustomer OrientationStructured Working StyleTeam SpiritProblem-Solving

Tools & Technologies

SAP R/3CargoWise OneMS OfficeTransport Management Systems

Certifications & Qualifications

Freight Forwarding and Logistics Services Clerk

Industry Keywords

Airfreight RegulationsInternational Airfreight ProcessesQuality StandardsDunning ActivitiesMaster Data Management

About the role

Key responsibilities & impact

Coordinate administrative processes throughout the entire airfreight operation
Liaise with international DSV locations, airlines, and business partners worldwide
Organize and monitor shipments from dispatch through delivery
Prepare, review, and maintain transport-related documents and data
Ensure the accurate billing of airfreight shipments, including ancillary and additional charges
Review, code, and record incoming invoices and supporting documents in the transport management system
Review and process foreign incoming invoices (EICI)
Prepare and review customer invoices, particularly DAP charges and ancillary costs
Process and monitor the document receipt account
Review payment terms and process billing-related transactions in SAP
Process and resolve open items and discrepancies in accounts receivable and accounts payable
Process and resolve complaints and disputes in SAP
Support dunning activities and the resolution of outstanding receivables
Request credit reports and support the review of customer master data
Create, review, and maintain master data and reconcile it with SAP R/3
Request and create account numbers
Support month-end closing activities and billing-related analyses
Determine and analyze shipment volumes
Digitize and electronically process invoice documents
Handle customer inquiries and develop appropriate solutions
Support compliance with quality standards and airfreight regulations
Contribute to the optimization and digitalization of processes
Work closely with national and international colleagues

Requirements

What you’ll need

Completed commercial training, such as Freight Forwarding and Logistics Services Clerk or a comparable qualification
Initial professional experience in airfreight forwarding, airfreight administration, or freight forwarding billing
Knowledge of international airfreight processes and relevant regulations
Ideally, experience in invoice verification, accounts receivable and accounts payable, and SAP
Very good German and English language skills
Proficiency in MS Office
Ideally, experience with CargoWise One, transport management systems, and SAP
Strong service and customer orientation
Structured, conscientious, and independent working style
Affinity for numbers and a good understanding of commercial relationships
Quick comprehension and enthusiasm for solving operational and administrative challenges
Strong communication skills and team spirit
High level of reliability and commitment to quality

Benefits

Comp & perks

Employer-funded savings benefits
Company pension scheme
Employee discounts
DSV employee card with a monthly net balance
Company bike leasing (JobRad)
Anniversary bonuses
Supplemental health insurance (depending on the division)
Computer glasses
Group accident insurance
Comprehensive onboarding with an individual onboarding plan
Flat organizational structures and an open working environment
Modern workplace with transparent flexitime arrangements
Option to work remotely
Regular professional development and training
E-learning courses
Next@DSV and other employee development programs
Tailored development programs available