Business Analyst, Commercial, Road Transport

DSV - Global Transport and Logistics

. Analyze commercial performance, customer profitability, shipment volume, revenue, gross profit, and service utilization across technology accounts .

Posted 11/12/2026full-timeLancaster • United StatesJunior💰 $60,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical capabilities in evaluating commercial performance and customer profitability while leveraging advanced Excel skills and CRM systems to drive business insights and operational efficiency. Proven ability to manage sales pipelines and develop customer-specific solutions in the logistics and supply chain industry.

Highest-signal resume keywords

Advanced Microsoft Excel SkillsCRM Systems ExperienceBusiness Analysis ExperienceSales Operations ExperienceStrong Analytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisSales ReportingCommercial OperationsCustomer Profitability AnalysisOperational Efficiency ImprovementSupply Chain AnalysisRevenue Growth IdentificationPresentation SkillsNegotiation SkillsProblem-Solving Skills

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational SkillsTime Management SkillsAdaptability

Tools & Technologies

Power BITableauSalesforceDynamics CRMTransportation Management System

Industry Keywords

Freight ForwardingLogisticsTransportationSupply ChainTechnology Market Opportunities

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Analyze commercial performance, customer profitability, shipment volume, revenue, gross profit, and service utilization across technology accounts
Evaluate CRM, transportation management system, and other business-platform data to support business decisions
Develop recommendations to improve profitability, customer growth, commercial effectiveness, and operational efficiency
Assess shipping patterns, trade-lane performance, product mix, and pricing trends to identify supply-chain and revenue-growth opportunities
Present analytical findings, business insights, and recommendations to commercial leadership
Evaluate technology market opportunities, industry and customer trends, competitive activity, and DSV service capabilities
Analyze sales pipeline performance, customer conversion trends, and historical business activity
Identify, prospect, and develop new business opportunities with technology customers
Manage customer opportunities and sales pipelines from prospecting through qualification, proposal development, negotiation, closing, and implementation
Evaluate customer supply-chain requirements and develop customer-specific solutions
Conduct customer meetings, presentations, and commercial negotiations
Identify cross-selling, new trade-lane, shipment-volume, and account-development opportunities
Monitor assigned sales targets, customer acquisition, revenue growth, gross profit, and customer performance
Develop and maintain dashboards, scorecards, and analytical reporting tools
Maintain CRM information related to customer opportunities, pipeline activity, sales performance, and commercial milestones
Coordinate analytical projects and commercial improvement initiatives with cross-functional teams

Requirements

What you’ll need

Bachelor’s degree in Business, Finance, Analytics, Supply Chain, Logistics, Information Systems, or related field preferred
Minimum of 1–2 years of experience in business analysis, sales operations, commercial operations, reporting, or related analytical role preferred
Experience working with CRM systems and sales reporting tools required
Advanced Microsoft Excel skills required, including formulas, pivot tables, lookups, filtering, and data analysis functionality
Experience working with large datasets and reporting environments required
Freight forwarding, logistics, transportation, or supply chain industry experience preferred
Experience supporting technology, high-tech, or electronics customers strongly preferred
Experience supporting sales organizations, tender management, or commercial operations preferred
Experience with Power BI, Tableau, Salesforce, Dynamics CRM, or similar reporting and visualization tools preferred
Strong analytical and problem-solving skills
Sound business judgment and commercial acumen
Strong interpersonal, communication, presentation, and negotiation skills
Excellent organizational and time management skills
Ability to work independently and collaboratively, prioritize competing activities, manage multiple projects, and meet deadlines
Self-motivated and adaptable, with strong attention to detail and commitment to data accuracy
Ability to occasionally travel or work with schedule flexibility
Ability to lift materials up to 15 pounds occasionally

Benefits

Comp & perks

Base pay range of $60,000.00–$65,000.00 annually
Benefits offerings, including eligibility and coverage options, subject to location and division
Reasonable accommodations for individuals with disabilities
Potential schedule flexibility to support customer meetings, commercial initiatives, and business needs