Business Analyst

DSV - Global Transport and Logistics

. Generate customer and operational insights to guide operational strategy and day-to-day execution .

Posted 10/7/2026full-timeWhitestown • United StatesMid-LevelSenior💰 $55,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data mining, quantitative analysis, and statistical modeling to enhance customer experience and operational efficiency. Proficient in developing performance metrics, reports, and dashboards while collaborating across functions to implement best practices and IT solutions.

Highest-signal resume keywords

Data MiningQuantitative AnalysisStatistical ModelingMS Office Suite ExpertiseLogistics or Supply Chain Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisPerformance Metrics DevelopmentStatistical Control MethodsReport GenerationDashboard DesignBusiness Procedure DocumentationClient Relationship ManagementIT Solutions ImplementationExcel Pivot TablesData Integrity Practices

Soft Skills

Excellent Communication SkillsInterpersonal SkillsProblem-Solving SkillsTime ManagementMultitasking Ability

Tools & Technologies

MS OfficeExcelAccessVisioWindows

Industry Keywords

Warehouse OperationsDistribution OperationsLogisticsSupply Chain ManagementBusiness Strategy

About the role

Key responsibilities & impact

Generate customer and operational insights to guide operational strategy and day-to-day execution
Gather customer insights, mine data, make recommendations, and support senior leaders’ business decisions
Uncover trends and correlations to improve operational decisions
Apply data mining, quantitative analysis, and statistical models to understand customer interactions and improve customer experience
Collaborate across the organization to develop best practices and advocate for enterprise-wide tool improvements
Design, develop, and maintain performance metrics, reports, analyses, and dashboards
Apply best practices in reporting and analysis, including data integrity, test design, validation, and documentation
Work with management on important issues and projects
Assess and document business procedures; develop recommendations, implementation plans, schedules, and management reports
Maintain the recordkeeping database and produce reports
Review reports and recommend productivity and efficiency improvements
Research and analyze comparable organizations and operations
Support strategic client business reviews by developing and presenting materials illustrating DSV’s performance and value creation
Analyze business cases and data to identify cost-saving initiatives and develop client case studies
Develop client relationship management skills through implementation support, AQP meetings, Deep Dives, and Business Reviews
Design, develop, and implement IT solutions across functions
Analyze and document client requirements and develop and implement standardized best-practice IT solutions
Perform other duties as assigned
Work mandatory or voluntary overtime as dictated by the business
No supervisory responsibilities

Requirements

What you’ll need

Bachelor’s degree required
2 years’ experience in Warehouse or Distribution Operations preferred, with emphasis in Logistics or Supply Chain Management, Business, or Sales and Marketing
Ability to work in unregulated warehouse temperatures during warmer and colder months
Excellent computer skills, including MS Office Suite, Excel pivot tables and formulas, Windows, or Visio
MS Office, Access, Excel, and pivot tables expertise
English reading, writing, and verbal skills
Bilingual is a plus
Excellent verbal and written communication skills and strong interpersonal skills
Ability to coordinate and motivate self and others
Comfortable communicating with individuals throughout all levels of the organization
Ability to work in a matrix environment and across multiple company units
Ability to handle basic statistical control methods
Strong problem-solving and decision-making skills
Ability to manage time, multitask, and prioritize
Excellent analytical skills
Ability to implement and validate corrective and preventative actions
Understanding of the company’s business strategy, vision, operations, and regional working relationships
Ability to gain knowledge and understanding of client-specific strategic objectives
Ability to perform the essential duties satisfactorily, including the stated physical demands
Ability to lift, carry, push, and pull 21–50 pounds
Ability to reach above shoulder, reach outward, squat, or kneel

Benefits

Comp & perks

Base pay range of $55,000.00–$65,000.00 annually
Equal employment opportunity employer
Reasonable accommodations for qualified individuals with disabilities
Benefits offerings, eligibility, coverage options, and plan details available through the DSV Benefits Showcase; benefits may vary by location and division