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Business Change Manager, Corporate Trainer
DSV - Global Transport and Logistics. Plan, direct, and evaluate organizational development and training activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in change management principles and methodologies, with a strong focus on organizational development and training initiatives. Proficient in analytics and data-driven decision-making to enhance training effectiveness and drive organizational change.
Highest-signal resume keywords
Change Management PrinciplesOrganizational DevelopmentData AnalyticsTraining Program EvaluationStakeholder Influence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change ManagementOrganizational ChangeData AnalysisForecasting ModelsProblem-SolvingPerformance ManagementTraining DesignEmployee Engagement SurveysProject ManagementStatistics
Soft Skills
Communication SkillsActive ListeningRelationship BuildingDetail-OrientedCollaboration
Tools & Technologies
Microsoft Office SuiteExcelTMSCW1TANGO
Industry Keywords
Organizational DevelopmentTraining ActivitiesProcess ChangeCulture ChangeCross-Functional Collaboration
About the role
Key responsibilities & impact- Plan, direct, and evaluate organizational development and training activities
- Design, deliver, and evaluate management training and performance management initiatives
- Provide in-person and online training on TMS topics, including CW1/TANGO
- Administer employee engagement surveys and compile results for organizational planning
- Coordinate large-scale process and culture change initiatives
- Facilitate small group sessions and lead large-scale organizational changes
- Collaborate with cross-functional teams to align and support change initiatives
- Communicate change-related messages to diverse audiences
- Build and maintain relationships to influence others and drive shared goals
- Measure and analyze the effectiveness of change initiatives and training programs
- Use data and analytics to forecast outcomes and refine strategies
- Provide process-related troubleshooting support to operational staff
- Travel to DSV branches in the US, Canada, and Puerto Rico, up to 25% of working time
Requirements
What you’ll need- Bachelor's degree in business administration, human resources, or a related field is preferred
- 3–5 years of relevant experience
- Solid understanding of change management principles, methodologies, and tools
- Experience with large-scale organizational change efforts
- Exceptional written and verbal communication skills
- Active listening skills and ability to influence stakeholders at all levels
- Proven ability to build and maintain strong relationships
- Organized and detail-oriented, with a focus on planning and strategy
- Strong problem-solving and root-cause identification skills
- Proficiency in analytics, statistics, and spreadsheet tools such as Excel
- Ability to work collaboratively across teams and influence others toward a common vision
- Acute business acumen and understanding of organizational challenges
- Fluency in English is required
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Familiarity with project management approaches, tools, and lifecycle phases is preferred
- In-depth knowledge of forecasting models and analytics is preferred
Benefits
Comp & perks- Medical, prescription, dental, vision, and life insurance
- Flexible spending accounts and health spending accounts
- Short- and long-term disability coverage
- Wellness resources
- 401(k) plan with company-matching contributions up to 5%
- Generous paid time off
- Paid holidays
- Additional floating holidays