Business Change Manager, Data Quality

DSV - Global Transport and Logistics

. Drive Data Quality performance and KPI compliance across North America .

Posted 9/16/2026full-timeGrapevine • Texas • United StatesMid-LevelSenior💰 $83,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Data Quality management and KPI compliance, with a strong focus on analytical problem-solving and stakeholder influence. Proficient in delivering training and support to operational teams while promoting adherence to best practices in data processes.

Highest-signal resume keywords

Data Quality ManagementKPI ComplianceCargoWise OnePower BITraining Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Quality PrinciplesKPI ManagementAnalytical SkillsProblem-SolvingFreight Forwarding Operations

Soft Skills

Communication SkillsPresentation SkillsInfluencing SkillsDetail-OrientedProactive

Tools & Technologies

Power BICargoWise OneTangoDQA

Industry Keywords

Supply ChainLogisticsOperational ExcellenceData ComplianceTraining

About the role

Key responsibilities & impact

Drive Data Quality performance and KPI compliance across North America
Monitor Data Quality KPIs and analyze performance trends
Identify root causes of Data Quality gaps
Provide actionable insights and recommendations to branch and regional leadership
Ensure follow-up and accountability on KPI performance across North America
Act as subject matter expert on Data Quality processes and data compliance
Support branches in resolving Data Quality issues through structured follow-up
Identify recurring error patterns and implement corrective actions
Promote adherence to TMS usage standards and best practices
Deliver onsite and remote Data Quality and KPI training sessions across North America
Provide hands-on support to managers and operational teams
Identify training needs and develop targeted training plans
Maintain and update training materials and user guides
Utilize Power BI, DQA, and other tools to monitor Data Quality performance
Support development and maintenance of KPI dashboards and reports
Ensure consistency and accuracy of Data Quality reporting
Enable operations teams to interpret and use performance data
Identify and lead initiatives to improve Data Quality and operational efficiency
Collaborate with operational staff and global stakeholders on improvement initiatives
Support implementation of new tools, processes, and global programs
Contribute to strengthening Data Quality culture across operations

Requirements

What you’ll need

Bachelor’s degree in Supply Chain, Logistics, Business, or related field
5+ years of experience in freight forwarding, operations, or operational excellence
Strong understanding of Data Quality principles and KPI management
Experience working with CargoWise One and/or Tango
Strong analytical and problem-solving capabilities
Solid understanding of freight forwarding operations
Ability to influence stakeholders without direct authority
Strong communication and presentation skills
Experience delivering training to operational teams
Structured and detail-oriented approach
Proactive and self-driven
Proficient in CargoWise One and/or Tango
Experience with Power BI or similar reporting tools preferred
Fluent in English, written and spoken
Occasional travel within North America (Canada, U.S. & Puerto Rico) required for onsite training and operational support

Benefits

Comp & perks

Medical, prescription, dental, vision, and life insurance
Flexible spending and health spending accounts
Short- and long-term disability coverage
Wellness resources
401(k) plan with company-matching contributions up to 5%
Generous paid time off
Paid holidays
Additional floating holidays
Virtual work option