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Business Change Manager
DSV - Global Transport and Logistics. Implement transportation solutions and manage internal and external stakeholder expectations throughout project implementation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management within logistics and supply chain environments, focusing on TMS/WMS implementation and process optimization. Proficient in stakeholder engagement, business analysis, and budget management to drive successful project outcomes.
Highest-signal resume keywords
Project Management ExperienceTMS/WMS ImplementationProcess EngineeringBusiness AnalysisBudget Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process MappingProcess OptimizationFunctional SpecificationsBusiness Requirement DocumentsGap AnalysisImpact AnalysisFeasibility AnalysisProject PlanningRisk ManagementChange Management
Soft Skills
Excellent Communication SkillsInterpersonal SkillsAnalytical SkillsOrganizational SkillsProblem-Solving Abilities
Tools & Technologies
Microsoft VisioMicrosoft ProjectAdvanced ExcelMS SQLPythonPower AppsProject Portfolio Software
Certifications & Qualifications
Project Management AccreditationB-Eng Degree in Industrial Engineering
Industry Keywords
LogisticsSupply ChainStakeholder ManagementContinuous ImprovementCost ReductionProcurement ManagementContract Development
Tech Stack
Tools & technologiesPythonSQL
About the role
Key responsibilities & impact- Implement transportation solutions and manage internal and external stakeholder expectations throughout project implementation
- Assist in the design, planning and execution of business-specific strategic projects
- Identify, analyse and develop value-adding solutions for current and prospective internal and external customers
- Map current-state logistics and supply chain processes and design optimised future-state processes
- Drive process standardisation, re-engineering and continuous improvement to remove waste and lower cost-to-serve
- Produce process maps, swim-lane flows and SOPs using BPMN and MS Visio
- Elicit, analyse and document business and stakeholder requirements
- Conduct gap, impact and feasibility analysis and bridge operational stakeholders with solution and technical teams
- Translate requirements into functional specifications, business requirement documents and solution designs for TMS/WMS systems
- Plan project activities and resources, define scope, estimate time and financial commitments, and monitor progress
- Assemble and lead project teams, assign tasks and deadlines, facilitate meetings and workshops, and balance workloads
- Define schedules and estimate task durations
- Develop budgets and monitor actual spending against approved budgets
- Deliver satisfactory results and maintain stakeholder communication
- Integrate change management into project planning and delivery
- Manage project risks and issues through governance and escalation protocols
- Monitor expenditure and team performance and take corrective action
- Report on projects and maintain project documentation
- Develop and maintain stakeholder and client relationships
- Support contract development and negotiation with clients and suppliers
- Support supplier selection and procurement management
- Travel locally and internationally in support of DSV business objectives
Requirements
What you’ll need- 5 years of strong project management experience in a logistics / supply chain environment, including TMS / WMS implementation and full-lifecycle delivery
- 5 years of process engineering, process mapping and optimisation of end-to-end logistics and supply chain processes
- 5 years of business analysis experience eliciting, analysing and documenting business and stakeholder requirements
- 2 years of experience authoring functional specifications and business requirement documents for TMS / WMS and related solution implementations
- 2 years of experience leading and influencing diverse groups through planning and/or problem-solving activities
- 1 year of experience developing budgets and managing actual versus budget, including CAPEX, OPEX and P&Ls
- Ability to travel around Gauteng, South Africa and internationally
- Excellent written and verbal communication skills
- Strong interpersonal, analytical and organisational skills
- Ability to work collaboratively in a team-based environment
- Effective problem-solving abilities
- Detail-oriented, high work rate and quality of work
- Matric (Essential)
- B-Eng Degree in Industrial Engineering or another relevant engineering degree (Essential)
- Project management accreditation (Essential)
- Advanced Microsoft Visio
- Advanced Microsoft Project
- Basic project portfolio software such as Clarity or PPO is advantageous
- Advanced Excel
- MS SQL, Python and Power Apps are advantageous
Benefits
Comp & perks- Potential local and international travel opportunities
- Inclusive and non-discriminatory workplace
- Career growth opportunities in a global transport and logistics company
- Collaboration with global teams and exposure to international projects