Business Change Manager, EDI, Road Transport

DSV - Global Transport and Logistics

. Manage assigned business change initiatives, EDI implementations, system integrations, and process improvement projects from planning through implementation, stabilization, and adoption .

Posted 10/27/2026full-timeLancaster • Texas • United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing business change initiatives, EDI implementations, and system integrations while effectively collaborating with cross-functional teams. Proficient in project management, business analysis, and process improvement within supply chain and logistics environments.

Highest-signal resume keywords

EDI ImplementationsProject ManagementBusiness AnalysisChange ManagementSystem Integration Testing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Change ManagementRequirements GatheringProcess DocumentationIntegration TestingUser Acceptance TestingData Exchange ProcessesTroubleshootingProcess ImprovementFunctional SpecificationsQuality Assurance

Soft Skills

Stakeholder EngagementCommunicationTrainingCollaborationProblem-Solving

Tools & Technologies

Microsoft Office 365JiraConfluenceMicrosoft Dynamics

Certifications & Qualifications

Prosci Change ManagementPMP Certification

Industry Keywords

Supply ChainLogisticsTransportationFreight BrokerageSystem Integrations

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Manage assigned business change initiatives, EDI implementations, system integrations, and process improvement projects from planning through implementation, stabilization, and adoption
Coordinate end-to-end EDI implementations for new and existing customers, including requirements gathering, integration planning, testing, deployment, and post-implementation support
Partner with Customer Delivery Managers, Operations, IT, Engineering, Finance, and other stakeholders to identify business needs and implement solutions
Gather, analyze, and document business, functional, and technical requirements
Evaluate business processes, system capabilities, and integration requirements to identify gaps, risks, and improvement opportunities
Coordinate EDI integration activities to ensure accurate data exchange and system compatibility
Develop and execute change management plans, including stakeholder engagement, communications, impact assessments, training, readiness evaluations, and adoption activities
Coordinate integration testing and User Acceptance Testing (UAT), including test planning, scenario development, data validation, defect tracking, and issue resolution
Coordinate implementation readiness and go-live activities
Provide post-implementation support by monitoring integration performance, troubleshooting operational issues, and coordinating resolutions
Provide guidance, training, and support to business users and operational teams
Develop and maintain project documentation, process maps, standard operating procedures, testing records, training materials, and implementation plans
Facilitate cross-functional meetings, workshops, and project discussions
Monitor project schedules, milestones, risks, dependencies, and deliverables, communicating progress to stakeholders and leadership
Evaluate changes in project scope, requirements, or timelines and coordinate adjustments
Identify recurring integration issues, process inefficiencies, and opportunities to improve system performance, data quality, and operational effectiveness
Independently manage multiple projects and competing priorities
Perform other duties, projects, and responsibilities as assigned

Requirements

What you’ll need

Bachelor's degree in Business Administration, Supply Chain/Logistics, Information Systems, Engineering, or a related field preferred; equivalent combination of education and relevant experience may be considered
Minimum of 3 years of experience in business change management, project management, business analysis, EDI implementations, system integrations, or a related field
Experience managing or coordinating cross-functional projects, system implementations, and business process improvements
Experience supporting EDI implementations, including requirements gathering, integration testing, issue resolution, and post-implementation support
Experience developing business requirements, process documentation, testing plans, and training materials
Experience collaborating with technical teams and operational stakeholders to deliver system integrations or process improvements
Experience within transportation, logistics, freight brokerage, or supply chain environments preferred
Prosci Change Management/ADKAR certification preferred
PMP certification or equivalent project management training preferred
Strong understanding of Electronic Data Interchange (EDI) principles, system integrations, data exchange processes, and implementation practices
Knowledge of change management methodologies, including stakeholder engagement, communication, training, and adoption strategies
Strong project management, business analysis, and process improvement skills
Knowledge of system integration testing, User Acceptance Testing (UAT), quality assurance, and troubleshooting practices
Ability to gather and translate business requirements into functional specifications
Proficiency in Microsoft Office 365, including Excel, Word, PowerPoint, Outlook, Teams, and Visio
Familiarity with Jira, Confluence, and Microsoft Dynamics preferred
Spanish proficiency is a plus
Ability to occasionally visit operational or warehouse environments and travel as required

Benefits

Comp & perks

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions
Some travel and flexibility in work hours may be required to support customer implementations, system testing, go-live activities, or training